Sunnyside Self Storage

Rental rate was fair, truck was ready when I got there, so all started good, but be VERY careful of your gas.I was told the truck had a full tank and to be sure to bring it back full - well after I refilled it, it became EXTREMELY clear it was NOT full when I picked it up. As we all know you can't tell from the needle on a gas gauge if a vehicle is truly full or not and this obviously wasn't. I put 30 liters of gas in yet had only driven 33kms!! That is approximately 2.5mpg or 91 liters per 100kms. These vehicles typically get about 3 times that mileage and are rated (real world, not manufacturer) for between 7.5 and 8 mpg.I was not expecting an issue, I just expected some compensation /reimbursement on my rental for having obviously put in a lot more gas than I had used, but the staff would not budge at all. Even accusing me of potentially putting the extra gas in a gas can to try to scam them. At that point I did get agitated and truly annoyed!!!!!The whole suggestion that I had put extra gas in a can indicates that he knew I had bought more gas than was appropriate as well.Even based on what they told me, which was that they routinely see about $1 / km in gas cost for these trucks, I should have been putting 20 liters in, not 30!!! and even that is horrible mileage for this type of vehicle, but may be related to how full the back of the truck often is, but I was only moving a single refrigerator, so it was largely empty for my usage.This should have been a simple $15-$20 credit against my rental (I provided $50 in receipts for the gas purchased) and instead they insulted me as a customer while executing fraud in their business - NOT ACCEPTABLE.

Great service!!! Manager Greg super nice dude. Highly recommend this location. Cheers.

Just rented a Van from Sunnyside. The service was the best! Always go the extra mile and the Van was spotless. Wouldn't go anywhere else! Diane Thompson. C21 Coastal

When I rented a moving van from them they were super fast, the service was excellent, and the prices were good. I can't recommend Sunnyside enough.

One of the best customer service I have ever received! Greg was so friendly, helpful and knowledgable. Went over and above and made us feel like valued clients. Rented a storage unit and U-Haul. Was an extremely easy process and great value for price. We will definitely go to them again - Highly recommended

Great local company offering everything you could need for a move. We bought tons of boxes and other supplies from them throughout our move and rented their 16ft truck. Their staff is always friendly, knowledgeable and willing to go above and beyond to try to ease the stress that moving brings. Will use them again and would recommend them to anyone!

Friendly and efficient and easy to work with. I've used Sunnyside for almost 4 years now in two different units. I've rented units before and I cannot praise Sunnyside enough. They have always made me feel welcome for using them. They were quick as possible regarding changing to a smaller unit and very accommodating when I needed a trailer for storage. Even when updating my payment info they are nothing but friendly and professional.They are also fully stocked with moving supplies.

The best service! Such wonderful staff. I would highly recommend this storage facility. Super safe and easy to access. Great prices too.

Rented a van for a few hours and it was a great experience. Staff were very accommodating of our ever-changing schedule and worked with us to get us the best rate and timeframe for our rental. They are highly recommend and we will use them again in the future.

The staff are so friendly and helpful and we felt completely at ease storing our complete household in two of their units. They are so accommodating and do their best to ensure they provide you with the best size of units for furniture and household items between moves and allowed us to extend our rental by 6 months when our move was delayed.Thank you so much, Phil and Debby Jarvis.