Swiss Chalet
167 Reviews
$$
- Thursday11 AM–10 PM
- Friday11 AM–10 PM
- Saturday11 AM–10 PM
- Sunday11 AM–9 PM
- Monday11 AM–9 PM
- Tuesday11 AM–9 PM
- Wednesday11 AM–9 PM
About the Business
Access Denied |
Contacts
Call Us
+16133548944
1 Richmond Blvd, Napanee, ON K7R 3S3
Hours
- Thursday11 AM–10 PM
- Friday11 AM–10 PM
- Saturday11 AM–10 PM
- Sunday11 AM–9 PM
- Monday11 AM–9 PM
- Tuesday11 AM–9 PM
- Wednesday11 AM–9 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Credit cards
- Takeout
- Dine-in
- Wheelchair accessible seating
- Wheelchair-accessible washroom
- Healthy options
- Lunch
- Dinner
- Dessert
- Seating
- Good for kids
- Washroom
- Casual
- Groups
- Accepts reservations
- Coffee
- High chairs
- Kids' menu
- Drive-through
Recommended Reviews
Rob Flint
11.10.2023
Swiss Chalet
New chicken sandwich was dry and overcooked. 1/4 chicken dinner same. Seem liked cooked and re-heated. Fries were soggy. Certainly not like the Swiss Chalet Food that I have had from other locations. Asked for salt and pepper got ketchup. Butter was tossed in bottom of take out bag and must have opened when food tossed on top. Soaked bottom of bag. Food was thrown out in overflowing garbage pails out in back of lot. Just a bad experience .
Brian THOMPSON
27.09.2023
Swiss Chalet
Every time you go for takeout, you get home and something is missing. I would recommend not visiting this one.When you check in the parking lot to see if something is missing then you go into the store you get attitude. Still got home and was missing items.
LeeAnne Stark
23.09.2023
Swiss Chalet
I ordered a chicken sandwich. Full of bones! 7 to be exact. I've been eating Swiss chalet chicken sandwiches for 30 years and have never found a bone! Epic fail. Will never be back to this location.
Carl S
12.09.2023
Swiss Chalet
Nicely surprised to get our lunch on eco friendly real plates with metal utensils. Super nice staff. The food was perfectly consistent Swiss Chalet as expected. We will return next time we are looking for a nice quick sit down lunch off the 401.
Melanie Fox-Wisteard
10.09.2023
Swiss Chalet
We ordered take out. When we got home, realized we were missing the ribs. We called, they were very apologetic and replaced with a full meal instead of just the ribs. Excellent customer service!
Sarah Wild
21.08.2023
Swiss Chalet
I just ordered your rib and 1/4 chicken(white meat) baked potato meal. The meal was totally dreadful, all the meats were over cooked and dried out some of the ribs were even black burned on them, the baked potato was over baked the skin was so hard and the white of it was stuck on it , you had to scrap it off....and the bun was as hard as a stone. It was all I could do to pull it apart to butter (couldn't even eat it)......Totally dreadful, dreadful garbage meal....with tax it cost $31.40.....PS...Thanks for nothing.......Sarah Wild from Napanee Ontario
Sam Huyck
23.07.2023
Swiss Chalet
How does this place keep its franchise??? I know what a Swiss chalet wrap looks like, what they sent me and my wife home the other day was not that, absolutely disgusting flat cold no chicken, when she called to speak to a manager they said they were going to call the cops on her???? Next time just go to McDonald's and get a snack wrap at least if they screw it up they will make you a new 1 and prob 1/8 the cost.
Julie Fillion
21.07.2023
Swiss Chalet
Extremely disappointed with the service at the Swiss chalet in napanee.Placed an online order, arrived at specified time to pick it up and ended up waiting an extra 15 mins for my order. The cashier was extremely rude, no apology, my order was place on a high box on the counter and she just turned away. I won't be going back!
Isabella Beckwith
19.07.2023
Swiss Chalet
Today I went to this location to get Swiss Chalet. I placed my order and the cashier had nothing but attitude when I asked a question. I then went to fill up my drink and find a table, when another woman had already come out with my plate. I hadn’t even sat down yet. Every single table was filthy. I told her I would wipe the table myself. After that, I sat down and took a bite of my mashed potatoes, they were FREEZING cold. I do not have the patience for this as I work in food services, I know the standard. I got up and took my plate to the front, I told the attitude ridden cashier I wanted my money put back on the gift card I used. She began arguing with me, saying I couldn’t have the money put back on the card. I told her I wanted my money back in cash, a store credit or something to make up for this pathetic lunch. She continued arguing with me, so I argued right back. She would not cooperate and give me any form of compensation until I threatened to phone the police. She then told me to wait outside and she would bring me my money. I told her that wasn’t going to happen, so she threatened to call the police on me instead. Needless to say, this cashier is argumentative, ignorant, and overall completely unprofessional.Over all, absolutely filthy location, horrible staff with horrible attitude, and to top it off FREEZING cold food. There was 1 person eating in. Why were the tables filthy dirty? Pick up a rag ladies!You deserve 0 stars!
Carrot Top Farm
19.07.2023
Swiss Chalet
The most terrible excuse for chicken I’ve had in a long time, the manager told me it was perfect. Swiss chalet should pull this location.
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Map
1 Richmond Blvd, Napanee, ON K7R 3S3
Swiss Chalet