Wheelchair Accessible Transit Inc.

The place where you can get transit service for disabled persons, The staff are so friendly, especially lady Mariam from Human Resources are so supportive. If you need stable driving jobs you may apply within or call them. They are providing services in the Toronto, york and peel regions. School, residential building and other facilities.

My child is having a school transportation with them for years and they’re been amazing. really helpful and supportive staff.

Stay clear from this company!! It's really concerning that schools are using their services. They have the most incompetent, careless and verbally abusive people working there!!! And the management and director do NOT do their jobs. Both said they would call back and it's been months with no follow up from them. Not a place to trust your children with.

I am shocked at all the negative reviewsI have been using this company for the past 4 years and have never had a problemAlways easy to get ahold of and very punctual transporting my children to and from schoolDrivers always make the effort to contact me when she is running late even if she is just running 2 minutes behind

I have to say, I used another service, until I tried Wheelchair Accessible Transit Inc. From my actual booking phone call to Pickup and Dropoff, I had amazing service, the Driver Kwami, was amazing. I would highly recemend this service to anyone who finds them selves needing it.

Since day 1 of the school year this company has not been able to provide decent reliable service to the school my children attend. Parents and children have been left scrambling for most mornings because they do not notify in a timely manner. When calling in to find out where the bus is they always say it si delayed even when they know they are not going to show up because there is no driver available. Out of 15 days of school we have not seen a bus for 9 of those days and complaints fall on def ears. Why dont you try guaranteeing drivers a reasonble weekly salary so that they would be happy to show up as opposed to trying to pay the minimums all the time. The service your company is providing s absolutely horrible.

Fast hireEasy trainingGuaranteed jobEasy way to make money

I used this service to transport my husband, who is wheelchair-bound, together with another person and myself, from Toronto to Bracebridge and back to Toronto three days later. All during the Christmas holidays.I have to say I am still in disbelief at how easy, stress-free, comfortable, and more than anything INEXPENSIVE! this was with this company. After our van rental plan fell through, we found there was no wheelchair accessible public transportation available, and the prices from taxi companies were impossible. So when I found Wheelchair Accessible Transit, I could not believe it! Thank you, thank you, thank you, WAT. It is so reassuring to know that I will never again have a problem traveling outside of Toronto with my husband.

Our school booked three buses with all the proper paperwork, from our school to Roy Thomson Hall. They wanted, based on the numbers, to send us 3-48 seat school buses PLUS a small bus for our group, which the numbers wouldn't justify-too many buses. The day before, we confirmed that we'd only need three full size 48 seater school buses. They sent us 2 small buses and a wheelchair bus. The tried to blame an ex-employee for this even though we confirmed the reservation the day before with a currently employed person. They also refused to give the office administrator the supervisor's name to speak to about this mess up. They wouldn't take our calls (long wait times) until we call blocked and then the call went right through. Continuing on...the wheelchair bus had 3 benches for regular passengers. We crammed as many as we could safely cram into the three buses. I ended up having to split a class up, of which half could come, and have were left behind. But not to worry, the bus dispatch person told the bus driver, three minutes into the drive, to turn around and bring us back because we didn't have any students with wheelchairs! That meant that half of the class came back. At the end, only three of seven classes made it. But then they stranded two classes (part of one class and part of another) downtown, claiming we cancelled the bus--and then they told us they'd send another one in twenty minutes. Twenty minutes go by-we call for an update-they state the driver cancelled the pick up and they were getting another driver-and it would be another 40 minutes. They didn't come. The office ended up trying to get Uber vans to pick up students and take them back. That didn’t work out well either. After waiting around for OVER THREE HOURS, many of them falling asleep on the floor at Roy Thomson Hall, with backpacks as pillows, the second bus showed up to the take the rest back. Instead of having them back around 2:15, they arrived after 6pm.After reading this review, decide for yourself if you want to have this happen to you....

I am absolutely shocked at how badly this company is run.Currently my child is late everyday or the bus driver doesn’t wait!No communication between bus and dispatch and parents!It’s ridiculous!Today my child was driven over hells half acre by the current driver (again)and again half an hour late for school! It’s like the driver has no clue where they’re going! These driver are awful!I realize there is a shortage of drivers but to put your child in a bus while the driver uses their personal cell phone is crazy, drives up and down side streets unrelated to the route and U-Turning everywhere is scary!This company needs to reevaluate their agenda!!!Wow!Signed,A fed up parent!