Fido
112 Reviews
- Thursday10 AM–9 PM
- Friday10 AM–9 PM
- Saturday10 AM–7 PM
- Sunday11 AM–6 PM
- Monday10 AM–7 PM
- Tuesday10 AM–7 PM
- Wednesday10 AM–7 PM
About the Business
Fido Store at The Coquitlam Centre - Cell Phones & Data Plans in Coquitlam | Fido | Check out your local Fido store in Coquitlam to get our best deals on the latest cell phones from Apple, Samsung and more!
Contacts
Call Us
+16045528110
2929 Barnet Hwy #1222, Coquitlam, BC V3B 5R5
Hours
- Thursday10 AM–9 PM
- Friday10 AM–9 PM
- Saturday10 AM–7 PM
- Sunday11 AM–6 PM
- Monday10 AM–7 PM
- Tuesday10 AM–7 PM
- Wednesday10 AM–7 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
Recommended Reviews
Dileini De Silva
17.10.2023
Fido
The lady whom I spoke to was extremely rude. She spoke to me very politely when I walked in and when she realized I wanted to change my service provider she was no longer polite. It is a customer’s choice to discontinue the connection and they should respect that!
jenny ye
02.10.2023
Fido
Nesley Ngan has extensive customer services experience. Also, she is very patient and helping me go through step by step. Really appreciated her help. Two thumbs up!
Azalea Jhalli
27.09.2023
Fido
Came in to get a new phone & phone plan. There was a lineup of about 15 mins however the customer service made up for it. Carly was super helpful & even stayed past closing to make sure we understood all the details & were satisfied with what we purchased! We really appreciate her taking the time to answer all of our questions in full detail & her honest opinions on the products
Nella S.
03.09.2023
Fido
I’ve been Fido customer for a very long time and if there is an issue with my device (tablet or phone) the staff at Coquitlam Centre’s location was very knowledgeable and helpful every time. Sometimes it’s hard to keep up with technology and there are always questions so I must mention that today I was very impressed with knowledge, patience to answer all of my questions and with excellent manners / customers skills I was very impressed with a young Fido salesperson Karina Lui such a sweet girl. Very polite, knowledgeable she is a great asset to that office.
Aladdin Makkiya
07.08.2023
Fido
Visiting this store seeking help on my Fido billing , my day was ruined by the rude store person named “HUSSEIN”. He behaved in disrespect for me as a senior loyal Fido customer , that incident left a negative bad experience with Fido on me.I think Fido should rather train their employed technical stores associates with some customer care respect and welcoming.
Peter Hall
24.07.2023
Fido
Terrible! Terrible! Terrible!Waited 4 hours on Black Friday in line and the staff promised to async change my plan and sent me home.However I had to come back to the store on Monday, waited another 3 hours, because they did not fulfill their promise.And on the next day, my plan was messed up even worse, the original deal was canceled and charges went up. I had to come back to the store again......Including the time I spent on phone calls, the total number of hours is 10+ hours on this.If FIDO takes this as an acceptable service, then I am truly speechless.
Leon Al-asoo
21.07.2023
Fido
My girlfriend and I dealt with Karina and she was a great representative. She took her time to explain all the details, did a thorough job of explaining our questions, and helped us get the best plans for our needs!
H L
19.07.2023
Fido
I've been with Fido for a few years now and the customer service at this location has been on the decline. The young male associate today was somewhat professional, but unfriendly and was not helpful in the sense that he didn't provide any solutions. Not sure if he was having a bad day or if it's just this new generation of workers, but yikes. He did nothing to try to help keep us as customers, just basically told us no options, didn't try to show us new phones, didn't try to look at possible offers, just basically sat there and did the bare minimum and didn't care. Very disappointing, might have to go back to Bell.
Farzad Amirmahani
10.07.2023
Fido
I went in today to upgrade my phone and it was my best ever Fido experience! Hussain was so friendly and helpful, taking care of everything for me. I hope he's still going to be there in two years when I will come back for another upgrade! What a lovely guy!
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Map
2929 Barnet Hwy #1222, Coquitlam, BC V3B 5R5
Fido