Mobile Snap: iPhone, iPad, Cell Phone Repair Pembroke, ON | Pembroke Mall

The person whom I dealt with named Vikas" made quick work of my cell phone's cracked screen. (A32 5g) All this at a reasonable price. Would definitely recommend you stop in if you are in need of a screen replacement."

Super friendly and very knowledgeable. My phone wasn't repairable but owner/manager tried everything he could and my cell phone company even said they would have tried all the same things he did. He explained everything well, and was super patient with my kid who was hyper while waiting with me. He did not have to, but he even gave us store credit for certain things he tried that didn't work.Will def try this place again for accessories and repair when needed!

The store representative was extremely knowledgeable, informative and was just an absolute pleasure to deal with. He informed me of the cost and time line up front to repair my phone, he honored it and fixed it right the first time.I highly recommend this store and especially the representative I dealt with.

I had 2 recent visits to Mobile Snap with my failing iPad…both times I received prompt and polite service, with a temporary fix the first time, and a clear diagnosis on the second visit. There were no charges for these 2 visits, since I chose to not have the device repaired. I highly recommend this business!

Had a battery issue with my phone. Turns out it was more than a battery issue. Mobile Snap was extremely accommodating through out the whole process. Totally transparent and everything (Price, timeline) was exactly as discussed. One hundred percent will go back either for a new phone, or any other phone repairs in the future

They have replaced screens, batteries and charging ports on both iPads and cell phones. LOWEST prices in town. Everything comes back working like new everytime!!! And the customer service is AMAZING! He always goes above and beyond.***I won't go anywhere else!!!

Excellent technician and a kind person. My daughter put her knee through her tablet, it was nearly shaped like a banana. Other repair shops didn't even want to try to fix it. He was able to repair the screen and at a very reasonable price. Many thanks!!

Louis dedication to be perfection is admirable, he is engaging in his work, greet clients and always give suggestions. Thank you for helping us chose the right screen protector and the case for my phone.

As a business owner, it is bad practice to talk negatively about another business. However, I felt the strong desire to leave a review in this instance because I was ripped off almost $300 by Mobile Snap in Pembroke. I accidently broke my phone screen and brought it to Mobile Snap to be fixed. I picked the phone up near the end of day and all seemed good with the work. Later that evening when I started to browse with my phone, I noticed the screen was acting up. I called the store the following morning and informed them of this issue and was told to bring it back in. When I brought the phone back, the associate checked the phone over and instructed me to come back in about an hour, so he had a chance to replace the screen. There was not a single mark or scratch on the screen. I went back in to see if the it was repaired and I was told that they are not fixing it and accused me of dropping the phone. This turned into a heated discussion, and I explained repeatedly how I did not drop the phone and how he should be able to clearly see that because there was not a single mark on the screen. He then changed the story from me dropping the phone to, you must have pushed too hard on the screen. I finally had enough as we were getting no where and requested to speak with the store manager. This is when he picks up the land line phone, starts dialing and then hangs up. He then looked up at me and tells me that he is the store manager, and the decision was final. Well let’s just say I had enough at that point and informed him that I would see him in court. Its all about the principle now. Absolutely horrible, dishonest service.

Went in for a shattered screen. Very reasonable price and it was done in around an hour. I asked what other repairs they do: tablet and phone screen repairs, charging ports, etc. Very friendly employee and great work process. Will definitely use again if I require phone/tablet aid.Located in the food court area - Pembroke Mall.