Onkar Travel Ltd

Worst experience one can ever have in life. Never gonna listen you.. making people fool by lying all the times as i applied for refund a month ago and now when i am calling them first of all they dnt pick call then they start finding and at end they realised no body applied for refund..need to envolve other agencies soon if they will not give refund soon

Terrible customer service. I inquired twice for airfare over the phone and was told I would get a call back but never did. I then went to their location to finally get it done.After I walked in, they had no understanding whatsoever of how to greet a customer. After I got nothing from them, I said hello and they just stared at my face. I was completely shocked and then asked them if they're were open or not.There's a lot more to talk about but the main point is they need some serious training on customer service.

Me First time Customer at ONKAR TRAVELSI bought two tickets ( $2500 both) for my parents, i ask to Onkar Travel many of time to cancel it, but they said please wait, i did , but then departure date was gone then i call directly to Delta Air and they refund me my full amount which they charged me but Onkar Travel charged me extra $120 as their service fee . I ask them to please refund my money. They was just making excuses, bai g call later , sir is not in office, blah blah blah.Eventually they said we can’t refund you then I said why not , because I never use your service then how can you charge me. Now they don’t pick my callTHIS IS VERY BAD EXPERIENCE WITH THEM.I NEVER GO TO THEM IN FUTURE.Sorry to putting this kind of review, but this is story is TRUE.

Onkar Travels is really good. I dealt with Mandeep and he was super efficient and knowledgeable. He took time and called me after hours as well and made sure all my travel documents were up to date. It was a pleasure dealing with them. Highly recommend!!!

Very bad service. Totaly unproffesional. I called them 3 times and phone got cut off and they never tried to call me back, even i said that i will buy 4 tickets for india right away. Very bad customer service

Worst costumer service ever…. I must have made 10 - 15 calls for this ticket. Then when I went to collect the ticket , I was the only costumer in there and this guy was in computer for ever.After a while this guy told me that reserved ticket is canceled…. No follow up, Hard to get them on phone’,Don’t expect a return call or any follow up…After reading the others reviews I am happy that I didn’t buy ticket from them.We are spending thousands of dollars for this air tickets and are we deserved this kind of treatment???

I went to Italy last August......Mandeep was very pleasant and helpful. Called several times with questions and always got professional service. How this agency would be in a situation where something went wrong I cannot say as everything went smoothly. But in my case, no issues.

I would say pathetic customer service , people working over there don’t call back , don’t respon me to VMs and emails . Adding to that their pathetic so called leader Balwant Gill . Who had no answer when in complained him about his staff .He was silent through out the conversation.I don’t know how they are running their business I am assuming probably selling LMIA’s and making money .Please please please don’t ever go to such kinda polluted place.

They are very nice in the beginning,Ones tickets booked and they received money,They stop answering phone.I tried to call at both locations, Nobody helped me to add an extra bag to my dad's return flight from India.Very poor serviceI won't recommend omkar travel for you air tickets.