Antares Sellier Canada

I purchased a used saddle from Antares last year, service was friendly and their store is lovely.Unfortunately the saddle never really fit well. I trusted the rep who came out to look at the saddle but should’ve got another opinion before buying.I get that these things happen with fit! I was just disappointed with the customer service when Antares said they wouldn’t take it back on consignment or at the price minus the commission + depreciation unless I bought another Antares.Beautiful saddles but as most are not adjustable and based on my experience, I would recommend a second opinion on fit before buying.

Not very happy with the customer service. Was not fitted properly for a helmet. They sent inserts as the helmet was too big. They followed up and I asked if having to put in two inserts was a safety issue. She mentioned yes it was. She then asked me to send the number inside of the helmet. I was told the would replace it with a properly fitting helmet. After I had sent the helmet number I got no response. I have since emailed her 4 times over the last 2 months and continues to ignore my messages. I would never personally deal with this company ever again. Poor customer service and do not back up their products.

Amazing customer service!