Valet Parking

Excellent service

The employee who brought my car to valet stand after I arrived for pickup was either a chain smoker, and carried the odour on him or full on smoked in my vehicle. I’m honestly enraged. My new car wreaks of cigarettes now and I can’t seem to get rid of it!!!!!! I went into the valet stand and told the girl working inside and asked for the managers number. I intend to follow up with the manager but honestly, WHY would they employ anyone who was a smoker for this particular job???? You’re inside of people’s vehicles. It’s unbelievable!!! I’m so upset

Cheap, easy, safe!

Drive in get your ticket pick a spot on return pay your ticket drive away parking lot patrolled with RCMP very safe also Handicap closer to door .Valet service also available.

Just returned from mexico yesterday to a smashed passenger window and no security personal or anything except a card from an rcmp with a file number .76$ and a cold drive for an hour and a half .not a secure parking lot ,no fenceing or security anywere.now i have to pay for the repairs

I parked with the valet at Christmas for from Dec 24-30th. I was charged $175 dollars when it should have only been $100. When I called they said no problem we will refund the $75 dollars back onto your credit card just email us your ticket name and last for digits of credit card. I did all that on Dec 31st and then did not hear anything more from them. I followed up Jan 11th as I still had not received my money back. The lady on the phone said she would send my email to their supervisor for immediate payment as she found my email from Dec 31. It is now jan 23rd and I have still not been refunded my money!! This has been an awful experience, and I will never use their valet parking again!

Very convenient when staying at the Empress.

Not even trying to park yet, just trying to find information on prices and availability, but nothing is available, so I will not park at the airport, I will cab it. Guess you don't need my business, so go get stuffed Kelowna. Don't need your parking lot.!

Parked at the patrolled and secure" long term parking at Kelowna airport and came back to a smashed in passenger side window on our truck. Paid $76.00 to park - no reimbursement for parking fee plus we now have to pay for new window. Obviously the lot is not patrolled as the truck parked next to us had the same issue."