Murray Hyundai Winnipeg

From the first meeting with the receptionist in the maintenance department, through the drivers of the shuttle service, to the final check out at the service/cashier desk, I was met by considerate, friendly and professional staff. All timings, from when my car would be ready to the schedule of the shuttle bus, were spot on. The service to my car was thorough and complete. This is a customer caring" organization located in an attractive and efficiently remodelled building."

Had a most excellent sales experience with Craig Ouendag, who was knowledgeable and understood what my vehicle needs were. A seamless transaction with the Murray team; I genuinely enjoyed interacting with very nice people. Everything was delivered on time and as promised; just waiting on some rear floor mats! Thank you so much for a great experience. Highly recommend Craig and this dealership. A definite 5/5!

We had the pleasure of purchasing our vehicle (2023 Palisade Calligraphy) from Tony Dang. He was very knowledgeable about the vehicle that we purchased, very friendly, patient and was never pushy like other sales reps (other dealerships)which is why when my husband and I came to our final decision, we chose to purchase from him.When we picked up our vehicle, Tony was there to guide us through every step and explained what needed to be done. He was also so helpful in setting up our Bluelink and accessories we purchased. He also demonstrated all the techy feature that our vehicle came with! We would definitely recommend purchasing your next vehicle from Tony!

Very happy with the service we received at Murray Hyundai! Tony & Jocelyn were great to deal with and looked after all the questions we had. Tony did a great job of getting our new vehicle set up for us to make pick up really smooth. Would definitely recommend them and look forward to dealing with them again with our next vehicle!

Service dept guys has to provide more information regarding which parts are on recall list over the phone. They are good that they will take your car asap in for diagnosis. But if they provide which parts are under warranty or recall then customer can decide if it is worth it to send their car to them or not.

Absolutely smooth and incredibly easy process of seeing what options are best for us financially, finding the right fit, and accommodating when it came to working out the numbers, best position and best options! Endless support from the dealership and cannot say higher things! Thank you Graham, Scott, Scott, and Tony

I went with a friend of mine to get our Santafe checked out. We were warmly greeted by Faran. He was very knowledgeable and experienced. Was courteous and professional in dealing with us. His expertise helped us identify the clunking issue while driving. Vehicle wasn’t drivable, we were told by someone that it may needed a transmission. As per Faran’s through diagnosis, he was able to identify that it wasn’t a transmission and the vehicle needed a transfer case only. Faran got the parts expedited from Toronto and we got our vehicle back in a great condition. If you are looking for any vehicle service needs, I would recommend asking for Faran and he will look after you as he did for us. Very pleased by his exceptional customer service and knowledge. I wish I could give him 10 stars!

Josh and the team at genesis winnipeg have really taken care of me. They worked diligently to figure out what was wrong with my nearly new vehicle. I have had to deal with a couple Luxury car dealers in the past. However, they do not compare at all. The level of customer service provided by josh and his team is unmatched.

Terrible experience for the service department. They’re lack of knowledge of their product and unprofessional.My vehicle’s back camera doesn’t work. I took it to the service department for 3 times. The 1st time, they made a wrong decision. After, the problem still cannot fix it. They told me need to wait for a similar vehicle with the same unit to confirm the dead unit is actually faulty. When I follow up with them, they suggest I could take my vehicle to another company (Canadian Tire) to fix it.After that, I sent an email to the Customer Service Manager, Jeff to follow up with my case. A week has passed, I don’t receive any reply from Jeff. This is my worst dealership experience.

Debbie did an amazing job, explained everything, updates by text, helping to deal the day without our car. And our car is working really well now. We are grateful to our extended warranty