Capreit

To noisy. Lobby door always to noisy when it close. Never get fixed

Scam Artists

I’m not really too sure, as to the nature of all the bad reviews about Capreit Properties. I am currently living in the Carlton Park Gardens property, with the exception of the building, or buildings rather, built in the early 70s to mid 80s, In my opinion they are fairly well maintained given the age of the property. I’ve never had any issues with the front office, in regards to maintenance items or other, they’ve assisted me in a timely fashion always, and have been fantastic with communications and responses.Compared to other properties around the city of Richmond, Capreit does really well, and maintaining a level of affordability for renters in my opinion.Thumbs up!!

One of the few pet-friendly buildings in the city. Great location next to Stevenson, easy bus access, lots of Street parking. Building management friendly, reasonable and accomodating. Had a great experience living here.

We are currently renting at Carlton Park Gardens and despite our damage being paid and tenancy agreement being signed and keys obtained, the suite was filthy, carpets not vaccummed or even shampooed and oven dirty and dishwasher leaking and dirty, balcony not cleaned, and bathroom, cupboards and drawers still dirty with food and cat hair, and VENTS completely loaded with cat hair dirt and debris...we got shown suite in dark on walk through because hydro was conveniently cancelled and were told doesn't it smell clean we just had the carpets and vents cleaned for you...meanwhile she just sprayed with febreeze, we trusted her and moved our furniture in only to find that NOTHING WAS DONE!!!! We got bitten up by bed bugs, fleas and dust mites and had to see the dr to get antibiotics and topical creams for serious sores and scars and if that wasn't enough when we went to give last check we met the real property manager who gave all of our checks back and the agreement and said she wanted us to leave within an hour or the police would be called!!!! She was upset because we called HEAD OFFICE and complained with very graphic and detailed pictures of filth and carpets and vents...cops did not come because we are in the right, and Tenant's Rights Assosciation confirmed that suite is legally ours...when we did not leave the property manager, Amy, turned our hydro off and we were left in the dark for four days!!! Our food went bad in the fridge and we could not make coffee or use the oven...we are still fighting this and they will not accept our money...they have just dismissed us like garbage...we have never been treated like this in all of our collective rental experiences...we contacted head office 6 times and no one is getting back to us!!! Power just got turned on but still no contact...RESIDENTIAL TENANCY BRANCH seems to be our only recourse...Love the building and all it offers...hated the personal renting experience and all of the lies and deception and false advertising...original suite advertised showed stainless steel appliances and hardwood floors...when we asked Arlen Zhuno, site administrator about picture in ad, she said she was not responsible for the pictures...she was posing as property manager...SHE SIGNED INTENT TO RENT FORMS FOR THE MINISTRY AS LANDLORD...which is where all of the problems began!!! We are innocent victims of this sham and we are having to lose furniture, money and we have suffered much physical pain and anguish...not to mention the bites and sores all over!!! If anyone wants to rent with Capreit, make sure you are prepared for unprofessional inaccuracies! BE WARNED!

Rusted out cars in front of the building from the 1970s. bug infestation. Pointless Renovations with no notice. Incredibly overpriced. No air conditioning. Should be condemned. If the property managers would like to blame me for the pests I saw them crawling in through the roof and the cheap plastic lining against the walls. Also coackraches!