CLSC Samuel-de-Champlain

Despite of making an appointment, it will still take you about 2 h of waiting. Why? No clue! Someone is not doing their job correctly and needs to be let go ASAP. Unacceptable, it’s 2021!

Based on the information available online, the blood test appointments should be taken through the online platform only. However, when you try online, the next availability shown is the next month. I decided to try calling for getting an appointment and they gave me an appointment for the day after! Why don't they put this option (scheduling through phone) in their website then? I am glad I didn't trust their online website information.Also today I went for the blood test, and when I came back home I noticed some abnormal pain in my arm, and when I looked I saw a bruise in my arm joint, and a relatively large amount of lost blood on the cotton pad from my blood test! For a simple blood test! This never happened to me before in any other blood test centers, and I do blood tests at least once every two months.I do not recommend this place for blood test unless if you are stock in Brossard, like I was.

Foiled by a printer twice. Made 2 appointments for blood tests. I only have a digital note from my doctor and they require a paper one. Both times the printer was broken, and the appointment cancelled, with no offer of a new appointment in the near future. What’s worse is, they accused me of a missing an appointment, when I arrived at the agreed upon time made with the receptionist (made over the phone), and they don’t accept any sort of discussion, they just blame you, and then condescend about it.

Nightmare!!!Ever since my experiences at this CLSC I've been traumatized.They sent the police many times to harass me.There was no intention of offering me services that made any sense.I need to consult a doctor now for a possible ear infection but I'm hesitant.I will consider all alternatives before choosing this demonic institution.I recommend staying away from this place.I just don't know where I can get help.I waited 5 years to have a doctor assigned to me.He was more like an actor than an actual doctor.Didn't want to examine me at all.But that's just the straw on the proverbial camel's back.

Horrible place. Overcrowded. Long line-ups and waiting times. People treated like cattle. No where to sit in the halls if you do not feel well. Nurses are rude and unsympathetic. I have been there several times and gotten sick afterwards.

The public health sector in Quebec never ceases to disappoint , terrible outdated facility, long waiting even with pre-booked time slot, and mountain of sick people waiting in a small area to ensure you catch something while waiting.

This review is a few months old. I have had such extraordinary experiences when getting bloodwork since that I felt a review on my awful experience at this place was necessary. Unhappy staff. Not a good start especially when it comes to a needle withdrawing blood. After the blood was taken I went into the washroom to find blood flowing down my arm from the puncture. I went back to the nurse who dismissed me. I asked her to clean it up and apply a bandaid. She said she didn’t have. Terrible. Avoid this clinic.

I came today for a blood test with appointment and I was surprised because of the good timing on the appointment.However The ' receptionist' was really confy talking with her friend and really deaf when understanding accents! Come on we are in Quebec! We all have different accents! Learn to lisen if you're in customer services!After taking my test, the nurse told me that I needed to call again to make an appointment because one of my test had to be taken in other floor. Mmmmmm ok.... so I left and stay in my car to make the call... so obviously it takes long...lunch hour... and I was parked in front of the disabled, and the reserved zone for families with kids... and meanwhile I was waiting I saw that no parents with kids nor disabled people parked there! it was used by the CLSC workers. !!! Just like that!... that really piss me off!!! Here some pics.

I was late by 5 minutes during peak traffic time and they didn't accept me for an injection. I probably waited that time in line to talk to the secretary. The secretary called the nurse to ask if it was okay to take me even if I was late, and when she got off the phone I was shocked that that the nurse wouldn't take me, I thought she was joking. They have no empathy when working with the public it's ridiculous. It's not like she's packed with patients either, last time I didn't have time to go to the bathroom because they were already calling me in.Also, last time I came here for my first injection, the experience was very traumatic and the nurse had no care for me being nervous for the injection. The way she did it was kind of traumatic and even the person I was with told me the way it was done was pretty insensitive.I'll be happy to go to Jean Coutu and pay $10 than be treated like this just for them to do it for free.