Disability Alliance BC

Don't get your taxes done with these people.I've been waiting almost 2 months. They don't keep appointments, they take to long to respond. There are serious errors on my taxes and they can't be filed. Their incompetence is overwhelming.They may offer free services, but at what cost?

This organization is a MUST if applying for disability benefits with the Ministry of Social Development. Anyone I speak with there is incredibly knowledgeable and compassionate. They will even help you with the appeal process if, for some reason, your application is denied. Thank you for your public service!

Very dishonest. They claim to help those with disabilities but only help far left causes. They don't even help the disabled file their taxes. They only have one person offering income tax service to a city of over a million people. This way they can at least advertise they help the disabled with income tax. Meanwhile hundreds of disabled people are turned away

They're in such a hurry to get off the phone so all they are is just a money grab to keep themselves employed and do the bare minimum

1it's cruel to have an organization that purports to help vulnerable people; but they are simply unable to contact. It's not honourable and you need to shut down.

I've always had a good experience with disability alliance until yesterday. I called and left a voice mail. A woman called me back shortly and asked me what my questions are and she said maybe she can answer some of them. Throughout the phone call, she was taking deep sighs and it seemed like she didn't want to take the time to answer my questions and talk to me. She seemed annoyed and didn't want to help or talk on the phone with me. Towards the end of the call, I needed to ask one final question, so I said, wait

Horrible! Was told by the very rude and unprofessional receptionist that I would have to wait for up to 15 months just to get an appointment with a disability advocate, and when I tried to explain that was not an option, she hung up on me and my calls blocked. Disgusting!

It's helped me a great deal up to this tax season my speaker on my webcam wouldn't work I couldn't make my tax meeting and I haven't been able to rebook even though I did online but it's a great place and they've helped me a lot.

I agree with the negative reviews. This place is downright horrible and the employees are extremely rude and unhelpful. Dealing with them has taken a tremendous toll on my mental health. Plus they don't return emails or voice-mail. Good luck trying to get a hold of anyone. The sad part is that there is no one person in charge so nobody to complain to. I guess they know that they are unshakeable and can get away with all kinds of misbehavior. Fyi, never deal with Willow. She is a toxic toxic woman. Very mean and just not a nice person. In short, this place is the worst organization for anyone struggling with poverty and mental health.