CARSTAR Hamilton Midtown

Vehicle came back cleaned I was impressed. Although my key fob missing the rubber and won't work now, my car was fixed nice and even shined the tires. It took 3 weeks to fix thankfully I had a rental. Staff were helpful and courteous.

My car was re-assigned here following 3 months of another (unrelated) shop not being able to complete the restoration to my standards. Blake took the matter into his own hands, kept me in the loop and gave me detailed explanations of everything that was going on. They took down a list of all my concerns on the vehicle and addressed every single one individually. Carstar totally restored my pride in driving my car. It was cleaned up beautifully and parked right at the door on display for everyone to see when I came to pick it up. Huge relief that they could compete the work beyond my expectations in 1/6th of the time it sat at the original shop for. Blake and CarStar are the kind of people you’re looking for after an accident.

I fixed my car with the insurance at this branch, they have good customer service and Blake the manager is a very responsible and respectful man. Thank you!

I am very happy with my experience at this location! Justin and Blake are amazing! They took care of my car and every question I had was answered… I never write reviews but I had to write one for those two employees at this location. Keep up the amazing work! You have a very satisfied client!

The customer service was phenomenal, I had a great experience with the staff! My car got rear-ended just a little over a month ago and Carstar Midtown were as efficient and friendly as possible. Specifically Justin who dealt with my case, went above and beyond to ensure the best customer experience I could get. Before I went to them myself, I had already heard that they had a very good reputation and I was not disappointed!! Thank you for taking care of me and my car and I know now who to choose in moments like this.

I had some vehicle bodywork corrected. The team was very friendly, accommodating, and kept me up to date during the whole process. The vehicle loaner location, Enterprise, was a block away which was also very convenient.The bodywork and corrections looked great and I would definitely return again. Great staff and a friendly environment.

Friendly staff. Was not pleased with the conditions they returned my vehicle. Looks like they wiped the front seats, dash, and windows, leaving the windows full of stripes had to clean it, and my back seat was covered in dust.

Arranged to get my personal belongings with a very friendly receptionist, when I arrived the staff was all so friendly and Aaron helped me organize all the things I wanted out of my trunk. Thanks for making a somewhat painful process very easy!