ServiceOntario

I would have given this place zero star if possible .. booked my appointment at 10:05 am .. i reached here at 9 :33 am .. got my ticket and went for washroom thinking that I had time .. i cam back at 9:50 am .. waited till the apointment time .. when it passed and i didnt get called I try to asked 3 ladies in a row about the situation .. the last one finally told me that becoz i got my ticket at 9:33 they must have annouced it before the appointment time .. i tried to explain them that i thought i would have to come back before apointment time but she said i need to wait till she call my number again .. i waited till 10:42 and i just grabbed a new non appointment ticket becoz it clearly didnt seem like they were going to calling me soon as people who came after me without any apointment were going ahead of me ... Now .. all i say is that these lady should have actually just toldme that i needed to grab a new ticket if she wanted to help .. instead of telling me to wait .. i am writing this at 11:28 am .. waiting for my non apointment number.. which is H044 .. while the current serving number is H034 ... and no call for appointed number obviously ..

The wait time wasn't too bad. And the lady was helpful. I got it done quickly.

Super quick, had an appointment at 12pm, reached at 11:58am. Completed the process in just 3 min.By the way it was huge line up for walk in, highly suggest to book an appointment.

Made an appointment for 11 am and 11:20 amThey dont have a way to have both phone numbers for two entries (not on their website to use two numbers), so the 11am, became the 11:20, but not certainty that I will actually have both appointments.Then, top this off by it is now 11:30, I haven't had either appointment - because they are taking walk ins first. Before the registered people - because they were here first...What the hell is the point of registering? lol if you just need to be there first??I dont understand. This is an incredibly dumb system. Who knows if I will get anything done today.

I don't normally go out of my way to leave reviews for a government place but the people who work here (Sara to be specific) are the nicest people ever! They are so emphatic and understanding and ensure you leave with a solution. If they can, they will ensure you get what you came in to get!! Never have I come across government employees that want to help so much! Be kind to them and they will be kind to you as well!Side note: book an appointment in advance saves you a lot of time!

Reach early office hours IF you are applying for new health Card as a Foreigner worker (means you are having proper work permit for Canada ). Take the Verification of Employment" from your employer that describes the "must" details mentioned in the Employment Proof Guide (attached). Gentle staff will help you as well."

Unpleasant experience at this service ontario while I was there to apply for a health card. You wait for two hours and then they say your employment letter is not recent dated. Kindly update this information on your website so that we are aware what’s needed exactly.

Today one white lady at counter 3 at 9:15 am who served me was really rude . I visited service Ontario duke street kitchener to get my driver’s license history. It was the first experience I faced something like this at this centre otherwise other staff members are really helpful.

This is the worst service ontario I've ever been to. It's been over 2 hours and I'm still waiting, there isn't enough seats at all, plus there is a man singing jingle bells over and over for over an hour and no one has said a thing to him. I cannot believe this is actually happening right now its unreal.