Gennix Consulting

We have used Gennix for our medical office IT and hardware requirements for over ten years. We have always found their service to be prompt, professional, and friendly as well as competitively priced. We appreciate the support from their whole team.

Triangle has always received prompt and professional customer service and have relied on their expertise in all our IT requirements for the past 18 years. The friendly and professional staff have always had the best product and best price available for our company needs.

Our company has been with Gennix for a few years now and I cannot express our gratitude and total customer satisfaction for the professional service they give. The staff are always friendly and willing to assist in helping with our IT issues. Each team member is professional, courteous and always comes up with a solution for the problem we're experiencing. They are dedicated to total customer satisfaction. If you are looking for a company to handle your IT issues - look no further than Gennix.

I have dealt with Gennix since setting up my first clinic on an EMR in 2005. Since then I have contracted them to set up and manage three other clinics. During this time I have also worked at other clinics with different IT providers and have found Gennix to be absolutely outstanding and I can not recommend them highly enough. A true 5 star company.

I experience excellent customer service from Gennix, every time I call. They are professional and work with us to ensure all our technical issues are resolved in a timely manner. Gennix's team of highly trained technicians provide comprehensive service and support for all our business needs. I highly recommend Gennix.

When you try out a service for the first time you're always skeptical. But let me tell you, these guys know what's going on. To simple forgotten email passwords to crashed laptops these guys have delivered nothing but the best. I have to mention, they are still able to help me with 5/5 star service while I operate my laptop on a mountain. I recommend this company.

I started working for a Gennix client in late 2018 as a developer with DevOps responsibilities. During the COVID-19 pandemic May 2020 I had the unfortunate task of replacing Gennix's IT Consulting as local IT services for the client.Even though it was a difficult situation I always found Erik & Ren to be professional, understanding and a pleasure to work with. They provided any and all documentation which was above-par for what I expected. I always understood their point of view, and would trust and recommend them to anyone looking for 'managed service provider' (MSP) services.Gennix is not the cheapest around, but you won't have to pay twice; and they won't clock up hours doing the wrong thing. They understand business vs security tradeoffs, and run a good balance of both. I believe they have an excellent understanding and administration model for firewalls, networks, vmware servers, windows domains, servers workstations, printers, and other accessories to meet the business needs.I would look forward to working with them again - not many IT services companies I can say that about!

The team at Gennix is wonderful. I am famous for saying that I am computer illiterate and I only know what I need to know to do my job. The Gennix team looks after everything else so I can continue ‘not to know it’. And the best part is that it almost all gets taken care of remotely and behind the scenes so there is little or no disruption to our productivity. As well, Their call centre is very responsive to service requests and booking site visits if required. I highly recommend that you give them a try.

We are fortunate to have Gennix as the team for our tech support needs at our workplace. The people here cannot be more responsive nor professional whenever we have a request for them. Gennix are a great group of people who work hard towards your satisfaction.They were exemplary in helping us upgrade some of our staff computers. The computers were in desperate need of some attention. Gennix worked with our requests and even made more suggestions to better our computers. They were efficient, again professional, and absolutely helpful. Needless to say our computers are working at peak efficiency.The team at Gennix also monitors our security and software upgrades for our firm. They quickly communicate to us when they need to do some work and its done before you know it. We couldn't be happier with their service.If your firm is looking for a great team of people who are professional and responsive with your tech needs; I would highly recommend Gennix.June 2020: We have once again used Gennix for another round of tech upgrades. Again, we are totally happy and completely satisfied with the high level of professional service Gennix consistently offers us. I highly recommend this friendly and supportive team if you are looking for a great company to work with!

During my five years looking after I.T. for the Mayne Island Health Centre Association, I have always had a very positive experience with the support we get from Gennix. They understand the mission-criticality of I.T. for our operation, and the Help Desk has been unfailingly prompt, friendly and effective in dealing with our trouble calls. Gennix has also been very helpful with non-emergency matters: requests for advice or information, equipment upgrades and so on.