The UPS Store

Just started using them a couple of weeks ago... Ted is an awesome guy to deal with, knowledgeable, efficient, and patient with all my questions. Having dealt with many other shipping companies in the past, I can say without equivocation that Ted and his UPS Store are a cut above the rest. Even though I live on the other side of the city I come here for my business, and will continue to do so.

This year was a busy one for us as a small home based business.Ted and his staff went above and beyond to make things easier for us. They really set the bar high for the competition, I would have a really tough time taking my business elsewhere. I cannot say enough how quick, professional and accurate Ted and his team are.If it wasn't for Ted and his team, we as a small business would not have been able to do the volume of orders we did this year. It is a pleasure working with such skilled and understanding business owners.I recommend store #453 to everyone now, and they have a customer for life as far as I am concern. Keep up the great work guy's, I am so happy to have found you and everything you have to offer. Stay safe and stay healthy.Best Regards,Jeff.

For what it's worth, here is my review.Customer service here is absolutley horrible. So rude and disrespectful. Is there really much choice in the matter though? I suppose if you had to choose between this branch and a different DHL outlete, choose the other one.Such a waste of time. They would not accept my return package, even though all the proper paperwork was printed and brought into the store. I called the retun company, and they said a common complaint of Canadian customers is that DHL do not understand that their provided return label is acceptable and works.To the employee that sent me away, just know that you were wrong to do so, and completely wasted my precious time. Please check your company policies and procedures to avoid this problem in the future.

Very bad experience. I when there 2 weeks ago to send out the documents package to the US . I used express 1 business day shipping but the package does not deliver after 2 weeks. I had been call them every day and they don’t do anything until yesterday the Chinese girl was very impolite hang up my phone call . I cannot call back but my client help me use her phone to call then she picked up right away. They told me that they used the DHL to deliver my package not UPS ( at the UPS store) and gave me DHL customer service number to ask about my document. They took my money and when there’s a problem they don’t want to solve it. Really bad service. If you have something important need to send out please don’t go here they will happy to take your money but don’t work when you need help

Ted and his team are awesome. They can efficiently meet all of your printing needs in very good time. The UPS Store saved Christmas this year when they delivered my custom Christmas Cards last minute in time for the holiday. Highly recommend!

Beware! UPS Store" is different from "UPS courier". "UPS Store" did not provide me a tracking number or a bar code when sending a parcel but they still charge for an exceptional high price. Why don't send by Canada Post? Forget UPS Store! They offer only manual and primitive service. Trust me"

Awesome UPS location! very clean looking store as well as very efficient and helpful staff. Definitely my go too when picking up or dropping off packages!Thank you to all of you who helped me out several times! :)

workers here is extremely rude. terrible attitude. avoid this place and don't waste your time

Amazing Service. The people there were so knowledgeable and helpful. The personally made sure that everything was in order for the lowest price possible. I would recommend shipping with this location.