Mr. Rooter Plumbing of Vancouver BC

The tech (Chris C) was punctual and arrived earlier than expected. He is committed to his job, very courteous and professional. He did an excellent job of diagnosing my plugged tub and solved the problem. He is a keeper. I will definitely use Mr. Rooter again and recommend to others

Best Plumbing service you can ever have in Vancouver! I tried many other well-known plumbing companies and None of them worked on my greasy kitchen sink! And I treated Mr Rooter as a last resort. Steve spoke with me over the phone with such a confidence that you didn’t get from other plumbing companies. I knew this is it! Two lads came over in 1 hour after I hung up the phone and only took 30 mins to clear the pipe with a very professional way, bang bang bang, done! Highly recommended, if your kitchen sink is really clogged! They are the second to none!

These guys are wonderful. I hope I never have to call them again, but I will not hesitate if I do need them.The technician that came was very professional and took the time to explain what he would be doing.He left the bathroom spotless and ready us.

After a sewer line collapse, our first call was to Mr. Rooter. They did a great job of cleaning up and then proceeded to repair the line. This was no easy task as it required a 6ft deep x 10ft long trench to be hand dug. This was completed in less than a week! A Herculean task!Kevin at Mr. Rooter then referred us to BC Preferred Restoration to do major repairs in the basement suite. The floor, dry wall and cabinets had to be replaced as they were all contaminated by sewer water. Steve in the head office guided as expertly through the insurance maze. He was responsive and professional. Ivan’s work was top notch and we are very pleased with the end product.Mr. Rooter and BC Preferred Restoration took a horrible nasty incident and made it tolerable with a timely professional approach. 5Star experience.

The young man came and cleaned out two drains leading to the outside that were full of roots. He was so considerate, removed his shoes, put down tarps, and cleaned up after himself. He was very professional and friendly. Thank you for sending such a pleasant young man. He did a great job!

Sergiy arrived on time and was so nice! Reviewed the rates to be sure I was clear and went through the entire process step by step. He got the repair done and was beyond pleasant and professional. Must also mention that Kim (the rep who booked the appt for me) was absolutely wonderful. So many thanks to both of them for making this “crappy” experience so much better than I had expected!!!

I called after hours and was Called back within five minutes. They arranged for a plumber to arrive at 830 the next morning. Serghy arrived and was amazing. He was professional, courteous, professional and cleaned up after himself. I would highly recommend Mr. Rooter to anyone. Emergency or maintenance !!

We have used their services several times and have always found them to be incredibly knowledgeable and dependable. They deliver precisely what they promise each and every time.They have equipment and a crew on the scene within hours of the emergency.Steve K. does an excellent job communicating with us and keeping us up to date on the status of the project from start to finish.By conducting follow-ups, he makes sure we are fully satisfied with his recommendations as the work progresses. Additionally, he makes an effort to resolve any conflicts or problems that arise.Customer satisfaction is readily apparent by the way the entire team interacts with us in a courteous, helpful, and positive manner.The Mr. Rooter team consistently goes above and beyond to ensure that we are satisfied with their work. They have made a lasting impression by working with us and assisting us in the best way possible on every job.We are thoroughly impressed by Steve K. and his team's outstanding performance, which far surpassed our expectations. We highly recommend using Mr. Rooter’s services and wouldn’t hesitate to utilize them in the future.Jodi & Angelo D., Delta BC

We had to have my mother's houses main cleaned even though it took twice as long as it should it got. The gentlemen Sahil and his mgr Kevin were very helpful and answered any questions my mom and myself had. Great job. Thanks.