Wool-Tyme

Amazing choice and great customer service. Found all the colors and yarns I needed for my different projects. Great prices

If you knit or crochet you are going to love the yarn selection here! I came for embroidery floss and was surprised by the button selection, and the tatting supplies! I loved how quiet it was, too. The only reason I didn’t give a 5 ⭐️ rating is because the staff need to work on communication with each other so cash line ups don’t happen, or maybe get a till bell.

Awesome staff very helpful they help me figure out how much yarn I needed!!

The staff here is amazing. They are so helpful, encouraging, and knowledgeable. They've been providing me help with my first crochet projects- picking the best yarn, supplies, and tips for improving my skills.They have an excellent selection of yarns. My favorite part is how well all the sections are based on yarn weight and very well labeled.The best yarn store in Ottawa!

Great atmosphere, is a crafter/crotchet/knitting and cross stitch dream store.

All the yarn and yarn accessories you could imagine.The only small downside is that it would have been nice to have been acknowledged sooner when I got to cash. I ended up waiting for several minutes while the associates talked among themselves. Totally understand Saturdays must be a busy day, but a simple be with you in a second

I really tried to give this place a shot, thinking maybe that the staff just had an off day the first few times I visited. Unfortunately, this last visit was the straw that broke the camel’s back.Now, I understand that knitting is predominantly seen as a craft done by women. However, I am a man who knits and who has been enjoying the craft since early childhood. Yet, every single time I’ve visited this establishment, I’ve been called ma’am, miss, referred to as “she”… And even when I correct the staff, it continues. They simply don’t listen or don’t care.Then there’s the condescending attitude. When I was searching for yarn, I was repeatedly directed to the discount area despite stating I was looking for a specific yarn by a specific brand I knew the store carried. On one occasion, I was looking at a set of circulars, and the staff member stated that I should opt for the cheapest set because I couldn’t afford the Lykke set I was looking at. Half of the time I’m spoken to as I don’t know what I’m looking for/talking about, and the other half I’m completely ignored when asking for assistance.I genuinely don’t know if I keep running into the same few awful staff members, but I will not be returning. It’s just not worth it.

Love this place. Happy place. Best customer service and had everything and I wanted and more

I LOOOVE this place and if your a yarn lover you’ll love it to!! This is the biggest yarn selection store i’ve ever been to and i’ve been to quite a few! They have all the big name good quality yarns like sandnes garn, noro, cascade, katia… Be careful when entering because there’s no way you’ll come out with nothing LOL. The only thing I would suggest is maybe to have some music playing…

Biggest yarn store in Canada! Visited from the USA this weekend and the employees were very helpful. Great selection.