A.R.E. Plumbing Inc.

This company put in a water heater on behalf of NB Power. They showed up with a heater in a broken box, not identified by vehicle or cards. They left our home without checking to see if everything works. The toilet won't fill with water and once we reached them they said we needed to fix it ourselves with a new valve. NB Power was no help. Terrible service, terrible communication! Will never use this company and do not recommend!

Just had one of their techs visit, Shawn was his name (not sure of the spelling). Super nice guy. Got everything working in no time, now I have hot water!! They were super fast at responding (called the night before, they were there the next day mid afternoon). Other than the fact I think he should have a better truck, no 4 wheel drive, considering the places they have to service, I give 5 stars.

NB Power needs to find a new company. 2 days after the the tech was at my house, I tried again to get a hot water tank. The girl on the phone was rude and extremely unhelpful. She didn't even offer a solution to try & help me. Would not recommend this company to anyone. I'm getting my own tank with a different company. Lazy & unprofessional. The tech was at my house for less then 10 mins to tell me he couldn't install the tank without me tearing down a wall. I had a contractor there at the same time, who was willing to help, but the guy had left. Didn't tell me he was leaving, he was just gone.

Called NB power about my hot water tank leaking at 530 pm. Young technician from ARE Plumbing called me back within half an hour. He was at my house by 630 and has the new tank installed by 730. I didnt catch his name but he was very polite and professional and I am so impressed and happy with the service provided both by them and Nbpower this evening

My hot water has visible dirt in it (I rent the water heater from NB Power). I called NB Power on Saturday and the customer service agent was super helpful. He said that they would get someone in to replace it right away. Just got a call from their contractor (A.R.E Plumbing) who informed me that dirt in my water is NOT an emergency and so they will not replace my tank until May 26th. So I am supposed to bath, wash dishes, and do laundry in dirty water for 2 MONTHS???? Unacceptable.

We had several items on the to-do list: sinks, faucets, toilets, and fridge water line. Plumber gave a free quote and the ultimate price ended up being less than quoted. We had proposed running a water line through the floor which would have been expensive. Plumber had great idea to use a much closer bathroom water source which saved us many hours in labour. Very satisfied.

I have had A.R.E. plumbers in my home on more then one occasion and I cannot say how happy I have been with the service I received from all of the staff. NB Power advised me when calling into the call center that my water heater was over 15 years old and eligible to be changed. Upon arrival the plumber had noticed that my shut off valve was leaking and needed to be replaced. They installed a new shut off valve at a very reasonable rate and put my new water heater in. The plumber went above and beyond to keep me informed. I had such an amazing experience that I called the company again about 3 weeks later when I noticed a plumbing issue in my basement. They had a plumber to my home the very next day and my home is now leak free. Thank you for your great customer service ARE Plumbing. Keep up the great work.

Thought my water tank was leaking so NB Power sent the call to A.R.E. plumbing. I received the call from their office within an hour, within 2 hours I had an appt booked that same night. A plumber by the name of Rob showed up and he was fantastic. Unfortunately I had a clog backup into the pan where the tank is located. He didn't have to change it but regardless he gave me great, friendly and knowledgable service. I think the company is very lucky to have him and I wouldnt hesitate to hire them privatly if needed- because of Rob. They say that everyone will re-tell a bad experience over and over but never a good one. Well heres a good one! Thanks Rob!

Today has bee a busy day in our basement. An independent contractor noticed that our hot water tank was starting to leak and strongly urged immediate attention. One quick call to Nb Power resulted in SAME day service by ARE plumbing. Quick prompt and friendly service from a very courteous young Jeremy, I hope his employer knows how well he represents them. Thank you!

Called NB Power to have my Hot water tank replaced as it stopped working. Note that I called after first checking the power supply. Gentleman from ARE plumbing called looking to reschedule just after setting up the appointment. After telling him I needed my water today he grudgingly showed up. He then said the fuses looked old and it was inaccessible because there was an empty box on the way and left. Most unprofessional service I have ever received, did not want to do the job to begin with and found the first excuse to leave the job unfinished. If ARE plumbing shows up ask for someone else that cares about their quality of work and professionalism.