West River Flooring
118 Reviews
- Thursday10 AM–5 PM
- Friday10 AM–5 PM
- Saturday10 AM–3 PM
- SundayClosed
- Monday10 AM–5 PM
- Tuesday10 AM–5 PM
- Wednesday10 AM–5 PM
About the Business
The Ultimate Flooring In Comstock Park, MI | West River Carpets | Welcome to West River Carpets, your one-stop flooring store! We offer years of flooring experience and the best prices and quality flooring in town!
Contacts
Website
Call Us
+16167848181
4627 W River Dr NE, Comstock Park, MI 49321, United States
Hours
- Thursday10 AM–5 PM
- Friday10 AM–5 PM
- Saturday10 AM–3 PM
- SundayClosed
- Monday10 AM–5 PM
- Tuesday10 AM–5 PM
- Wednesday10 AM–5 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store shopping
- Repair services
- Service guarantee
Recommended Reviews
Miles Smith
23.10.2023
West River Flooring
We got our carpets replaced by WRC in May. We only have good things to say about our experience! The sales people were so kind and thorough. They showed us lots of options and they really knew their stuff. The man who took the measurements was so friendly and accurate. The gentlemen who installed the carpet were so efficient and did an excellent job! I believe the business is family-owned and run, and they do a great job all-around! Would HIGHLY recommend to anyone looking for carpet. We WILL be using WRC when we re-do our basement in the future.
suzydclar bratton
14.10.2023
West River Flooring
VERY disappointed in the quality of installation. Selection, customer service, showroom- all great but both installers (2 rooms, 2 different installs, 2 different installers) BOTH did such bad work that 1. a new transition had to be made to cover the fact that the dude left a huge gap btw the flooring and the doorframe and 2. Toe molding had to run in front of the shower because of the crooked and jagged cut lines. Neither installer cut a straight, flush line! Sorry, I love supporting small business, but we won’t be coming back.
Doug Woodard
09.10.2023
West River Flooring
From start to finish, this team not only was super helpful selecting (the right carpet) what seems to be a difficult decision, but also met a very tight time window when we needed the project done. Great communication from all staff. We probably called them a little too much but they all were extremely professional and patient with us. They offer competitive pricing and put you at ease with incredible installers. The installers were very friendly as well and tailored to our needs around doors and hallway/kitchen transitions. Appreciate all your help especially when it was needed the most. Thank you!
Chad Kooyer
21.09.2023
West River Flooring
Honest, fair, and easy with West River Carpets from selection to sale to scheduling to install to making sure I was 100% satisfied. We had 3 rooms of carpet and 2 bathrooms of hard surface flooring installed. We will definitely be returning when it’s time to do more. Thank you, Chad, for a great experience!
Drew
14.08.2023
West River Flooring
They had a great selection of remnants for great prices. We had Mani and his son Brian install the carpet for us in Augest. Mani and Brian were great. Very professional and a high level of experience.They were also very clean and organized. Mani made some great suggestions that made a very positive difference. They were also super cool, easy going and presented well. I would recommend them over any carpet service in the Grand Rapids area. I will go through them for any future carpet installations. It was an awesome experience for a fist time homeowner renovating his home. These are the guys!
Charles Perry
13.08.2023
West River Flooring
Great experience with a super carpet supplier. From the quote to the sale to the installation, top notch all the way. About the 6th or 7th time we have gone there for carpet and nary a complaint. Staff goes out of their way to make it easyThanks Devon, Chad and the rest of the crew.
Courtney Skinner
29.07.2023
West River Flooring
Great service and showroom. I can't speak to the installers since we used someone outside of this business. Great selection and friendly sales people.
Pauline Jones
24.07.2023
West River Flooring
The staff at West River Carpets are knowledgeable and friendly. Installers, Manny and Bryon were awesome. Efficient and neat. Thank you!
Kay K
23.07.2023
West River Flooring
This is a great business with high standards of quality workmanship and products they sell. They do an excellent job and stand by their work. West River Carpets did an outstanding job for me in my condo where I had carpeting installed along with luxury vinyl tile in the bathrooms. I was impressed every step of the way, with Chad helping to guide my decisions by listening to what I wanted and my budget to other WRC employees who made spot-on suggestions for what might work best including style and color. They took the time to really work with me, and I so appreciated that. I highly recommend this business for your flooring needs. You won’t regret it!
Melissa Susan
13.07.2023
West River Flooring
My experience with WRC was amazing. From the first experience in the showroom and Erin showing the options, to her expert input and options when I asked for her opinion! We only had to wait a few days then installation was top notch. The installers did a great job as noticed by us the home owners and the Linoleum guy we hired after the carpet was installed. The installers were kind and patient as I asked (probably 1 million) questions and gave me confident answers with the reassurance of we got this". When there was a slight mis-communication issue between the measurer/order/installer the hiccup was taken care of immediately and we didn't even miss a beat! We are so happy with WRC and their staff and service!"
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4627 W River Dr NE, Comstock Park, MI 49321, United States
West River Flooring