RONA Lakeview Builders Supplies

This company stocks Great building and home improvement products. Their customer service is excellent and if they don’t have it in stock, it will be ordered and you will receive it in a timely manner which they describe. Also friendly and courteous staff

Staff are always so helpful and greet you at the door. Open Sundays despite what Google Maps says from 10am to 3pm.

This RONA has generally provided good service to me (they haven't always had what I needed).On this order, product was dropped to us. Some of the order was somebody else's, and we were missing some materials.Dave handled it very well, however, providing what we needed within an hour. I just had to take what we got back & pick up ours.

This company does not offer full refunds on the deposit for their large white 1 yard bags for soil and aggregate purchaces. This is unfortunate as the cleck behind the desk never informed me, as it is a pita to save them. At 5 dollars i would have cut them. In addition they refuse to give cash back on these. I hope this information can help anyone in the future regarding their purchase of this product.

so, where to start. well, the front counter people are pleasant. the woman smiled, said hello to me when I walked in. that's about as far as the positive customer experience gets there.I walked to the back where there's the customer(care less) area. 3 fellows sitting round, chit chatting. did anyone speak to the customer that had just walked up? no. they looked at me, that was about as far as it went.so, I started wandering. found a fellow who was, unfortunately, helping someone else out. I merely asked what aisle the foam board insulation was in. and was given.....the wrong directions. apparently, they're all hiding someplace in the paint department.so, I wander around a bit more, then go back to the desk to see if someone MIGHT be able to help. and see the same person who sent me in the wrong direction. so, I stand there for 5 minutes or so, he's apparently doing some stock inputting. but, he never said a word. glanced at me, and went back to ignoring me.so, I left.the woman on the way out said have a great day, did I find what I was looking for. I said no, but I did get something....what was that she asked. extremely poor customer service.so, I promptly drove over to Home Depot, found someone who was more than willing to help me, bought my product and got a thanks for shopping with us" on my way out.definitely will be taking my business elsewhere from now on."

We had a horrible experience while ordering over $16000 worth of deck railing. It took 2 and a half weeks for us to receive our quote and we had to pester them every other day for an answer. The employees just seem overworked and they just don’t care anymore, not like the good old days when John owned it. It’s a shame, soon they will be closed down too just like other businesses in north bay !! For now, we will keep dealing with Carry All !!

We spent a couple of hours with Chantelle one Saturday, having questions answered regarding a walk in shower. She was a wealth of information and sent us home with some of our own research.The following weekend, we spent an hour and a half placing our order and ensuring we were getting all our materials with Evan.Best shopping experience we have had in a long time.Rona was able to provide us with exactly the finishing products we wanted. The big box store was making us compromise.Thank you Rona on McGaughey

This is the better Rona in North Bay. Selection is limited but the staff have been friendly. I believe it’s one of the last independently owned Rona’s so we try and support it whenever we can. A lot of the best deals on the flyer aren’t available here unfortunately.