Algonquin Travel & Cruise Center TravelPlus

Working with Monica, options presented by me were quickly examined by her which enabled me to make a confident final decision with no doubt or hesitation.

Over the years I have travelled numerous times for business and leisure. The service has always been exceptional and in every case I was treated like I was the only client they had to serve. The individual attention I received and the attention to detail is why I keep going back to them. on one occasion while on business my flight home was changed by the airline which was a problem because the new date would be passed the expiry date on my Travel Visa. I called Algonquin and the problem was dealt with without hesitation by the agent and I was on the other side of the world! If only all service companies were like this... travel on!

We stumbled across Algonquin Travel and went to a Scenic Tour open house about 3 years ago. Elaine is our agent. She is amazing. Elaine is very thorough with giving us all the information required for an amazing trip. Finding best routes and fit for our needs. I would recommend anyone needing an agent, she is your gal!!!!

Our family has benefitted from Ana and her team's expertise for business and leisure travel for well over two decades. Their professionalism, knowledge and dedication to ensuring that clients have great travel experiences is evident in everything they do. Since covid hit, they have consistently demonstrated their value-added throughout the disruptions. Highly recommend.

Monica, who helped me, was excellent. She went beyond the call of duty to help make our travel plans work smoothly. A gem of a person!

horrible service, I wanted to book something next week and the person said - there is too much paper work to do to book something, yet I just spoke to other agencies and they were willing to bend over backwards... so odd, is this company getting too many freebees from taxpayers handouts or what? anyhow, book your stuff on the web easier!!!! try to avoid going through toronto though, PCR tests are useless as it takes 48 hours to get results - damn turdo, who voted that clown in again. In other countries you can get a PCR test result in around 4hrs. In the USA they only require antigen tests which makes sense as its 15 minutes for results. Big make work project all this is with massive handouts (debt). Anyhow, go on the web there are places that are open for business without all the hype/fear/hysteria/paranoia and no guilt/power trips... canada is a joke of debt. Looking to move now, joke of a country this is. Expensive and in debt. Go travel the world...

Wonderful service! Staff is patient, knowledgable and friendly. A great travel office if you want a stress-free travel planning experience. In addition to my own experience, my in-laws book at least two elaborate vacations per year with this office, with great results every time.

I have used this agency twice. Elaine sounded very abrupt and short tempered when trying to get information. I went to the washroom at the airport to wash my hands and people were using the toilet and when she heard a toilet flushing she accused me of using the toilet while on phone with her. She did not ask me if I was using the washroom before making the accusations.The second time I used it was during COVID-19 in 2022, she was all tense and anxious when giving information required for travel.I wanted to buy a ticket for the end of this month and she sounded very angry on the phone complaining of paper work and refused to find a flight that would accept 2 checked in baggage. When I told her I have never paid for 2 pieces of luggage while traveling she raised her voice at me. I went online and searched for air tickets and got a $400 less than hers with 2 pieces checked, a carry on and personal luggage free.Not sure if this is the right job for her.

By far the best travel agency in have ever done business with. Elaine has helped us for many complicated bookings and is just the absolute best, exceptional service every time!