Sander Motor Sales Ltd.

Have brought my vehicles here for years, excellent customer service! Thanks guys!

Finally i can sit down to do this long past due review at the end of this year. Any good words are not enough to express my gratitude to the two gentlmen who helped me out on my visit from Toronto to the town in Oct this year for their kindness and expertise. They are reflection of today of the spririt of Dr. Norman Bethune.

Super friendly, knowledgeable and helpful staff.

Great place to go and get ripped off... they tell me I need parts that do not require changing.On more the 1 occasion.. im done with this place i would not recommend this shop at all. They are dishonest and will upsell you if you dont know better.. would rather use canadian tire lmao...

Sander Chrysler = true professionals!Ray and the whole team just get it. They understand the value of the customer that walks through their door. After doing a lot of research online, multiple youtube videos, online build and price, comparisons with different manufacturers, I found the one vehicle I was looking for. It was the last configuration and available model of the Jeep Model I was after...literally in all of Canada.COVID has changed the way we buy, the way we interact, the way we negotiate....at arms length, online, emails, text messages etc. Buying a new vehicle is a stressful situation...both good and bad.Sander made this process so comfortable, relaxed and professional. There is something to be said about working with a local entrepreneur, business owner and family oriented operation. When you name is on the sign on the building, there is nothing more important than your reputation. Ray gets this.From start to finish, there wasn't any haggling, pressure, misdirection, that you would come to expect (if you've ever bought from a large city" dealership). From the first email inquiries

They just rented us a car in the middle of winter with summer tires. Who expects a rental car with summer tires in the middle of winter???!! We did not realize it until we discovered that we were slipping and sliding and when we looked, we found these summer tires. It is Saturday night and of course, now they are closed until Monday morning. Not impressed!!!

Very friendly staff and will be returning for service this Thursday; 9:00 am.

Great customer service. Went in for a new hat and walked out with 3 :)

Bad experience,I bought a truck from these guys. Used but you expect a certain level of drivability out of a vehicle you purchase in any capacity.I was told my truck would be up to par by the time I drove it off their lot and that they would replace the breaks, fill the a/c that was empty, fix a broken radio screen because they back their product. The biggest issue with it was that the power steering leaked like crazy from the moment I left their lot, so much so that I lost power steering by the time I got home, 1.5 hours of driving, there is no way they were not aware of the issue. It wasn’t just a drive into town to make it back to their shop to fix it so I had my mechanic take a look and he replaced the faulty leaking pump. He also charged the air conditioner which they neglected to do. And he told me they only did the rear breaks, when they assured me they would do all of them. The bill was $750.00. I approached their salesman, Todd, and asked if they would work with me in resolving the problem by merely paying the $250.00 that the pump cost. I thought that would be fair since the work wasn’t done at their shop.They declined. Stating the work should have been done at their facility. Ok, so I requested they reimburse the amount that the pump would have cost them. Again they declined, what would that have cost them? $100 maybe $125. To me it isn’t about the small amount of money, it’s about backing your product and finding a solution for a customer who bought something outright expecting it to be at least up to par. If you want to be treated like a chump, lied too and disregarded when an issue pops up (on the first day) even though you’ve found a more than fair solution then these guys are for you.I’m not one to write a bad review unless I feel it is necessary, so you be the judge. This story is factually accurate. Furthermore, I know when you buy a vehicle, like the truck I bought, the ministry of transportation has a certain expectation set when dealing in heavy trucks. I’m not going to fight them, but I will never give them my hard earned money again.I would NOT recommend these guys. Liars.

Dropped my car off into their lot in the middle of the night as it had broken down in town. The team was very accommodating considering I left it in the lot without notice. The problem with my car just so happened to be one of those 'one in a million' types of problems and they had my car for an extended amount of time trying a variety of things to solve the problem and fix the issue. Ray was very transparent and very patient with everything he planned on doing. He called me a few times a week to keep me in the loop with progress. Thank you Ray for all your hard work, all your efforts, and your kindness.I highly recommend Sander Motor Sales for their work in their garage. Thankful to have dropped my car off here.