HSBC Bank
37 Reviews
- Thursday9 AM–5 PM
- Friday9 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday9 AM–5 PM
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
About the Business
HSBC Personal Banking | HSBC Canada | Enjoy a range of products and services with HSBC personal and online banking. Loans, mortgages, savings, investments and credit cards.
Contacts
Website
Call Us
+18883104722
407 8 Ave SW, Calgary, AB T2P 1E5
Hours
- Thursday9 AM–5 PM
- Friday9 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday9 AM–5 PM
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
Recommended Reviews
Billy Chan
21.09.2023
HSBC Bank
Staff Vincent Chui is very professional and knowledgeable, we highly recommend this staff!
Olivier Frebourg
17.09.2023
HSBC Bank
My personal banking manager is based in this branch. I only deal with her and am very happy with the level of service I've received so far. No complaint.
Leo Zhang
02.09.2023
HSBC Bank
Got what I wanted, didn't run into much bumps. Staff members were friendly, helpful, and tried to make things happen for me. Line-ups could take times from time to time given COVID.
Carlie
29.08.2023
HSBC Bank
I use to be clients with a fiew different bank around the world and I actually can tell you that this one is the worse.Very poor customer service,one day we book an appointment and our banking consultant run half an hour late because she was on her lunch and didn’t even apologise.We never received our credit card even after ask them a million time,apparently they were lost but they charge use for rush.Was a bonus if you open a banking account and we actually never received it (what a surprise)Very unprofessional,but I’m sure that is not the reflect of the entire branch,just the one in 8ave .
Alex Boyd
29.08.2023
HSBC Bank
Started using HSBC for my cross country banking and investing. I biked to their head branch in Calgary today for a password reset and account activation literally took 40 mins with multiple managers and their help desk having to get involved..... Enough time to get my locked bike stolen right outside the bank. Embarrassingly slow and incompetent team. On top of the time it took they offered zero assistance video recording of the thief who stole the bike.
Louise Murray
27.08.2023
HSBC Bank
The worst customer experience ever. No one ever answers the phone, does what they say. Even the people in their own contact centres can't reach anyone in this branch. They don't even deserve one star.
Mulhim Khan
25.07.2023
HSBC Bank
Poorly trained and incompetent staff. Submitted everything online, wanting to transfer over my accounts. I was told to come in, made to wait for eternity and then signed all" of the agreements. Moving into busy season I told them I cannot come in again for the next few weeks. Next day I get a call from HSBC saying that I need to come in again to sign agreements to verify my identity. Well what did I do the 1st time?"
Dylan Riley
24.07.2023
HSBC Bank
Customer service is awful!!! I am on hold still trying to book an appointment with them because they can't do same day bookings on their website (lame!). I have been on hold for 2 hours 52 minutes and 3 seconds and counting. At this point, I feel like I can't hang up. Nothing like chasing losses with more losses!
Josh Dyckerhoff
23.07.2023
HSBC Bank
I have lived in Germany, the USA, the UK, and Canada and have had accounts with multiple banks. Never have I had anywhere near as much frustration with a bank as with HSBC. They seem to be marginally better here in Canada than what I experienced in the UK, but the issue goes far deeper than just a branch here or there. I'm convinced that this whole company is rotten to the core. Run! Run far away!
NY Fuzz
21.07.2023
HSBC Bank
They cancelled my appointment internally and didn't warn us. I am down my parking fee, time, and vacation I have to take off work. Leave Canada. You're no use to any Canadian around here.
Add Review
Map
407 8 Ave SW, Calgary, AB T2P 1E5
HSBC Bank