The Pool Store

Had a doughboy pearl river installed back in August of 2020. The guys at the pool store in Blaine are really knowledgeable about their products and always ready to give good advice if questions come up. However, I have had an ongoing issue with wrinkles in a fairly large area of the pool since installation and still not resolved. This was was brought to the attention of I believe tony on different occasions. I even brought in pictures of the area in question at his reguest late last summer and still nothing. Then I was told it would be a service call. Really, was never done right the first time. The original set up and install was done by a company that I think is subbed out by the pool store but nobody has even reached out to me. This should be a warranty issue by the pool store since it is their product. I am ready to just give up on them since apparently service after a sale is not one of their strong points. I will start buying my chemicals and other supplies elsewhere as there are many pool store around my area. Just heard so many good things about doughboy pools and the pool store but I guess I was wrong.

Eric at the pool store went above and beyond helping me get my pool back up and running. Needed a new filter and I didn't know which size I needed, brought the whole unit in and realized I was missing a part he went in the back and put it all together for me. Thank you Eric!

Upgraded old intex with Doughboy and we love it, professional install in half a day to great service from Ryan had some issues and came out and took care of it!! Glad we went with these guys great company!!

I've been using The Pool Store for 25 years. That's how long I've had my pool.Funny thing is, when I bought the pool from them, I thought it was maybe a 5 year commitment. I didn't know they lasted so long.The folks at The Pool store have always been knowledgeable and professional .They don't try to upsell.

Helpful people and good displays. Unfortunately they are out of stock on everything we talked about. Back ordered for over a year. We ended up ordering online from a vendor with several weeks delivery. Would’ve preferred these folks to buy local but they need to sort out or change their suppliers I guess.

Great info and staff, the outside doesn't look like much but they have a great variaty and knowledgeable staff.

**UPDATE** One Year Later: We love our pool more every day! Deck installed this year, still have crystal clear water due to the set up that The Pool Store recommended. I will and still send anyone having issues with water clarity to The Pool Store. ** Great staff! Exceptional product! After talking about putting a pool in for years, we finally decided to do it. Trust The Pool Store. Eric, Tony and the rest of the staff are the best in the biz and their knowledge shows. I will gladly pay a couple bucks more to support local and KNOW for sure what I am getting is the correct product for the pool they sold me.

Every time I have an insurmountable problem (in my eyes) I either call or visit this store and they solve the problem for me in no time. They are great

Knowledgeable staff, good prices and most parts in stock for our pool. The building looks run down because the city will be building in their existing location. They will be moving to the Ham Lake area.

My local store, and I am glad they are so close. I was having a cloudy water issue. I brought a water sample in and had them help me diagnose the problem and then direct me to a solution. The kids will be happy this weekend!