Mark's

I recently visited Mark's at 900 Dufferin St Unit 0010 in Toronto, and I must say that the service provided by David and Diezel was nothing short of excellent. Their professionalism, attentiveness, and dedication deserve recognition, as they truly went above and beyond to assist me. I want to express my gratitude for their exceptional help and service.David and Diezel demonstrated extensive knowledge about the products and were eager to assist me in finding exactly what I needed. They were patient and took the time to listen to my requirements, ensuring that I made the right choices. Their friendly demeanor and willingness to go the extra mile made my shopping experience a pleasant one.However, I must also mention that my experience at other Mark's locations, such as the one on St. Clair, was disappointing. The manager and one other lady at that particular location displayed rudeness and a lack of customer service skills. It is disheartening when encountering such behavior, as it tarnishes the reputation of the brand and affects the overall customer experience.Nevertheless, I want to emphasize that David and Diezel's exceptional service at the Dufferin St location overshadowed the negative experiences I had elsewhere. They truly embody the values of great customer service, and their dedication deserves recognition from the management.In conclusion, I would like to thank David and Diezel for their outstanding help and service at Mark's on Dufferin St. Their professionalism, attentiveness, and genuine desire to assist customers make them valuable assets to the company. I hope that their exemplary performance will serve as an inspiration for others within the organization. Despite the negative experiences at other locations, I would still recommend visiting the Dufferin St store for the exceptional service provided by David and Diezel.

If your a popular size boot, don't bother coming here. Stock is always depleted and I went 3x.Had to order online and prepay.Friendly and helpful staff

The gentleman who works here was very helpful: I called because I needed winter boots for work, the staff guided me through this process and made the experience of this purchase a pleasant process. I’ll come back, definitely.

David is super helpful and always a pleasure to speak with. He even helped a return and paid attention to detail when his colleague almost accidentally charged me the incorrect amount on my return. He caught this even as he was working with someone else! Great work and great leader!

If you work outside during the winter, Mark's may be your favorite store. The work clothes are durable and warm. The insulated leather gloves I purchased are great. Need warm wool socks? Mark's has several colors. Looking for a hard hat to match your mood? Mark's has it.

Very kind costumers staffing on the shop. Good place to buy shoes and jacket.

I was having a hard time finding good insoles with solid arch support and didn't want to spend the money on custom orthotics. Picked up some insoles here meant for contractors and people wearing big steel toe boots all the time and damn, my feet have never felt so much support! The person who helped me was also very nice and helpful.

It's was a great sales days on boxing week, so we bought clothes with high quality for really good price:)) And now I'm really happy because I have very warm coat Danver Hayes. And it costs only 99$:))

I had a great experience in this store the customer service is amazing and the front desk woman so helpful, the manager has a very great attitude helping the customer finding the best items I definitely recommend this branch.