Reptile Concept

Went to the store with my boyfriend since were looking to adopt a Python but were weren’t welcomed at all. Instead the owner asked us if we were experienced reptile keepers and we said no, then he ignored us with a very cold attitude. Never going back there again. Instead go to Monarch Reptiles in châteaugay, it’s worth the trip.

I went there pre-covid when they were in Verdun and had a great experience, the employee who helped me was very helpfull and gave me a fantastic customer service. But then I moved out of town and didn't get the chance to go back for a while.Today I drove over an hour to get some bugs for my sugar gliders, the experience I got wasn't the same at all, I was served by a grumpy man who was kind of rude toward me and the other employees.I wouldn't bother to leave a bad review if it wasn't for the fact that when I opened the container of feeders once at home I realised that the BSFL I was sold were not in some sort of sand but litterally swiming in thier dead skins with a few thousands of mites!I had to throw the whole thing away outside to avoid an infestation in my home.I can't believe that they were not aware of the issue and still sold them.

Our new go-to place for anything reptile related. They have everything you need for reptiles and snakes at great prices. Stav, the owner, is very nice, professional and informative. We learned a lot about our new pet and how to care for him. Thank you for all your help!

They were super nice and very professional. I ordered an egg eating snake from them last year and shes wonderful. Highly recommend

Super rude staff, they pressure you into buying and won't let you look around. I tried taking a picture of a gecko they had, and they told me pictures weren't allowed. I said ok and they started asking me to delete the picture even tho I said I didn't take any.

Love this place. I've been going to Reptile Concept for years and I'm very satisfied with their products. The owner, who is there on most days, is a friendly and knowledgeable guy. The prices are amazing. I usually purchase crickets to feed my geckos. I've bought crickets from other stores in the past and they don't live very long. The crickets at Reptile Concept live for many weeks (>4.5 weeks is my record), they appear to be very healthy. They carry accessories for all manner of reptiles. They also sell live reptiles and arachnids which are kept in stock. The owner seems to have an ethical disposition toward the animals he sells. He seems to treat them with care and respect. I appreciate an ethical disposition toward the treatment of animals, something that is often absent in the pet industry. Check this place out, I'm confident you'll be satisfied with Reptile Concept.

The absolute best place in Montreal for anything reptile related. Great prices and friendly service. Stav, the owner is a super nice guy. I highly recommend.

Awesome place with a great owner!! Excellent service with a smile. Prices are cheap for such great products. Wide range of choices for all.

Super disrespectful to his staff, just a salesman using pressure sales. Not customer friendly, there were sales going on and he obviously “forgot” to put it. Grumpy old man with short cricket boxes. Doesn’t even really have a variety of lizards compared to other stores in MTL

The store keeper was very rude. Didn't acknowledge us at all and pretended we were there.