THE PHARMACY - WestEnd

Amazing service. I just spent about 15 minutes on the phone with someone at the pharmacy (sorry, I forgot to ask his name) about sorting out my covid vaccine records. He was incredibly patient and helpful in sorting it all out. Way more helpful than public health.Fantastic service!Thank you!

I've largely been dealing with bigger box pharmacy but tried this smaller pharmacy and wow! Great hands on service, with the pharmacist giving me more information in my first interaction than the last 10 at my previous pharmacy. And decent selection of stuff like cold meds, shampoos etc and they're happy to special order things.ps hours posted on google are wrong though as the pharmacy doesn't open until 9:30.

The people who work there are nice. Unfortunately, they gave the wrong amount of medicine twice. The first time it happened, I was surpriced by the big box so I asked the seller what had changed. I had taken that medicine for over a year and it always looked a certain way and now she was giving me a much, much bigger box. She said it was all the same, just different packaging. I paid and left to run some other errands before getting home. Suddenly, I realized I had 7 missed calls from The Pharmacy and several voice mails. I call back, a bit scared and it was the seller who said she had given me too much medicine (actually enough for more than a year!!) and I had to return it. I agreed, of course. I said she could come to my house to pick it up if she wanted (as she sounded really desperate!). She said no

They had some hiccups about a year ago but all is good now. I left big box acrossThe street after 20 years with them. The pharmacy has been wonderful for the last 4 years. Delivery pharmacist on phone willing to explain greatGreat service. Thanks Tom and Dennis you guys are awesome

I was very happy with the level of customer service I received... Not only was the pharmacist helpful and polite , but patiently answered all my questions regarding my medication . Great job west end Pharmasave!Tony C

Pharmacist went above and beyound to help me with my prescription. Best service i've ever had!Good selection of Vitamins and Supplements here too.I will be back!

Quick and friendly service. Will never go back to a big chain pharmacy. The staff are knowledgeable and easy to speak with. I will recommend this place to everyone I know.

Thank you for providing a service none of the other pharmacies in Vancouver downtown care to bother with. The pharmacy is the only place I could find that rents out wheelchair chairs. The price is nominal and very accessible. You guys are awesome

Clean, easy to find what I need. Small but efficient.