Chauffage Pierrefonds 1955 Inc

Great service and installation was done in a very professional manner. Corey helped me choose the right product and made me feel comfortable with the purchase. He was always there to answer my questions and ensured proper follow up when needed. Installation team was efficient and responded to my questions during setup. They worked hard to ensure the proper setup was done. The whole team met my expectations and I would not hesitate to deal with them again.

Pfds Heating installed our heat pump back in the 80’s, and we’ve been dealing with them for the past two weeks to finalize an agreement to install an electric furnace in our home. Corey and his father have been absolutely fantastic to deal with and they’ve made the whole process so much easier than it could have been.

I bought the house wherein Lennox air conditioner and heating furnace was installed by dealer. Last year i approached the dealer for quote to inspect the machine as it was not cooling enough. They refuse to entertain the call and said we are very busy and not taking any new customer. It's just 8 years old machine and stopped working. I called other technician and they mentioned there may be leak in the coil inside or outside. Now cost to replace the coils is almost 70% of buying new machine. These machine suppose to run 15 years. That's what happen when work is done by unproffesional team. It has cost me new machine.

I wanted to upgrade my gas furnace/air conditioning and, after asking quotes to many companies, they were the only ones with a detailed estimate of all the work. Everyone else just said a random price without details. I also wanted to bring my gas line to the kitchen and they were the only ones to offer it; everyone else said to contact another company.The day they did the work, 3 technicians came, protected my floors, took out the old unit and put in the new one. They cleaned everything when they were done and, gave me some tips about operating the new equipment answered all my questions. I am very satisfied with the work they did. I would recommend to anyone who has to upgrade their gas furnace and AC.

A new furnace and heat pump system was installed a few years ago. The system was installed as we were moving into our new home so I unfortunately wasn't there to supervise the work.This is the second time within 1 month that there has been a water leak into our home. First time we were very surprised but thought it might be a fluke. Then last night a lot more water came in. I gutted the insulation on our basement wall. Found out the water was coming in from the joint between where the electrical wiring / conduits go from inside the house to outside.I investigated this further by inspecting outside. The devil is in the details...The house used to have an external oil tank (we switched from oil to all electric) and to save themselves a big 5 minutes of work they just reused the old hole the oil tank was using (very close to the ground so as to be level with the bottom of the oil tank). Combining that with a poor caulking job leads to the aforementioned water infiltration and damage.My point is that a conscientious and caring company / employees would have known right away that a hole that low could be problematic. Instead of doing the right thing (masonry bit + 5 minutes of rotary hammer), they opted to save themselves the trouble. And now we get to the live with the substantial repercussions.My advice is find a company that treats your house like its their house and doesn't just try to minimize the amount of time spent fulfilling a contract.

TERRIBLE service. Actually, NO SERVICE. Period.I am writing on behalf of my parents whose Lennox (gas) heating system you installed in 2013 and to whom you refused service in 2018 when it was still under warranty because you said that there was not enough room to do the work.Pierrefonds Chauffage installed this furnace and yet refuses to service it, but has charged my elderly mom for service calls" in the past

The system had a slow leak due to not adequately sealing the copper tubing. All of the coolant leaked out costing me ~$1000 to refill. They fixed" it but by the next winter the machine doesn't go into defrost its cycle. When they were told about this problem they said with wasn't their fault so it cost anothe $500 for another service call. The problem is still not fixed. This Heat pump was supposed to save me money. With the amount I have spent on servicing the heat pump

Had a technician come and change a thermostat he complained all the time he was here about a hot water tank in his way- left the furnace room on a mess and a week after his visit my ac died

Update from June 2022:After being a customer of them for almost 3 years, and spent over 15,000 dollars, the owner hang up on me because of a dispute in the reason why he cannot replace my water tank now.He told me that they don't do water tank only. That at the time when they came to replace the furnace, they could have replace the water tank. Not now.I was told at the time, that they could replace the furnace and the water tank at a later date. Once I mentioned this, he started rattling with reasons and information...The reason he was giving now:- That as a standard practice they only do it together.I understand and could accept reasons such as:- Lack of manpower: If they don't have the manpower to do it now (as an unforeseeable change in their workforce from last year), or- Business priorities: Too many customers for HVAC and water tank is not their priorities.But you don't hang up on your customers, specially when they are calling to get a quotation to give you additional business.Don't assume that your customers know all the insights of your operations... all these things can be explained without being rude, unpleseant and specially without hanging the phone on your customers.I wasn't asking for anything free or demanding a service. I just wanted to get a quotation and to better understand the reasons (as they were different from a year ago). Just explain things accordingly without being rude.Review from Feb 2021.I have been using them for 2 years already for different services (maintenance, new thermopompe and new furnace). Last week, my furnace failed (it was 24 years old). They came quickly to diagnose the issue and recommended different alternatives. I decided to go for a new furnace.The attention I received from their staff has always been great, from their maintenance personel, sales and installation team. But last week was an emergency and I would say their response time was the most valuable to me. They lend me some heaters and came to perform the job in no time. I really appreciate all the follow up from the momemt of the problem, during and after the installation to make sure things are in order. In moments like this, is when you truly appreciate to have a provider like them.

Extremely unprofessional. My elderly father, who has serious health issues, called the company to repair the air conditioner that they had installed. After multiple efforts to receive service, my father was able to speak to the owner of the company. Our situation was met with a complete lack of understanding and compassion, and the owner advised us to look elsewhere for service. I strongly recommend you avoid this company.