Rogers

Great service Devon and Matt definitely know what they’re doin

Professional, courteous and extremely helpful! Cassandra walked me through the purchase of my new phone and plan, helped me with the data transfer - all with a smile!

I had a problem with my data not working outside of wifi areas. I was on call with Rogers call center for hours literally * waiting for 30 mins, on call for 30 - 40 mins* troubleshooting the issue with no resolution.After a few days, i visited this store at The Boardwalk. THe manager in training Mr. Devon (Devontri) was there and immediately checked for VPN restrictions and figured out the problem. The data wont work with a remote VPN installed it seems.He fixed the settings and my data is working again.Also to get any other service it is better to go on a working day during day time as weekend/evenings get busy and with only one person manning the store the waits can be frustrating.Awesome service.

Cassandra is one of the new managers at this location. By far the best customer service I have ever experienced. She went above and beyond my expectations. Was very knowledgeable and patient. Keep up the good work.

Beware of the this store an employee took my sim card out of my phone and then said he could not find it. They can get personal information and contact details of yours from the sim card

Went in today to upgrade my daughter's phone and had an amazing experience. Cassandra helped us and made the process seamless. She made the experience of upgrading a phone positive and worthwhile. Will definitely go back!

Drove there with little time I had only to be greeted by a sign that says be back at 4:00, I got there at 2:50 by the way. If you’re going to close shop that long you need to have it listed online so people don’t waste time and gas money thinking that you’re open.Update, January 3rd. Arrived at 3 only to see another sign that says be back at 3:45. If you are going to man the store with only 1 person and they will be gone for an hour, please update the store hours to reflect that hour where the store is closed. Do you people have any idea how much of people's time you're wasting?

My contract ends Dec 19, I was told I would receive a call from our customer retention division 3 months before the contract expires but no one called. This is the third year that I had to argue for a better deal and I am am tired of it! Time to move to bell

Impeccable service! Michael the store manager was very kind and understanding of all my needs. He was patient and walked me through all the steps needed to transfer my services. We is Rogers wizard!! I would highly recommend popping by if you are in the market for internet or mobility.

Devon was excellent, made upgrading our iphones seamless.