WaterWorks

Michael is very professional, and provided a perfect service call experience. The parts had been installed 12 years ago, and required several attempts before finding the right parts. He did a great job, and is very personable. Later went around and gave advice on how to save water. I signed up for the lifetime plan (one time payment of 66$), which pays for itself by cutting 10% off the bill, and giving you priority service in the future.

WaterWorks did a fantastic and professional job! I would highly recommend their services to anyone. Michael was prompt, professional and pleasant. A special mention to Rapinder in the office who was pleasant and informative. She kept me up-to-date on when the plumber would arrive. You won't be disappointed with this company.

I've been using Waterworks Plumbing since 2016. Most recently, to repair a toilet issue and pipe leak. They were thorough at explaining what needed to be done and were reasonably priced as always. Professional and excellent service-- highly recommend Alijah and Michael!

We had a terrible noise and shaking in our pipes. Used other plumbers, who wasted our money and time. Called Waterworks and they promptly sent Elijah H. He quickly diagnosed the problem, explained it, checked out the new shower before we bought it, and installed it perfectly. Elijah is efficient, friendly and polite, as is the office person. Elijah noticed a leaky tap when here and brought the part to fix it. Waterworks will be our only go to for any plumbing needs.Peggy and Bob Weir

Michael not only replaced our washing machine taps in a jiffy. He also looked at my water bill, which was too high, and after some investigating he advised me that it was one of my toilets. I can’t sayenough good things about Michael. He’s courteous, professional, honest and extremely knowledgeable. Going forward I will only use waterworks plumbing and drains. I would also like to mention how amazing Rupinder is, their secretary. She called me on a regular basis to keep in the loop, answer my questions, advise me that the technician was on his way etc. Rupinder’s customer service skills are exceptional and she goes above and beyond to assist customers. Rupinder and Michael are two of Waterworks plumbing most valuable assets.

We had water surge dampeners installed, and the job was done very efficiently and professionally. Our service agent, Alija, was an absolute pleasure to deal with. I would highly recommend Waterworks for all your plumbing needs.

Michael spent a great amount of time making sure that our flood detection system was hooked up properly to the internet - it was a chore. We also needed a custom connector to the water meter. Many thanks for all the effort.

Michael did a whole home inspection and discovered a leak in all 4 of my toilets which explained why my water bills were so high. He also repaired, cleaned and flushed my on-demand hot water heater which had been deteriorating for a couple of months to the point of only producing lukewarm water. I thought I would have to replace it but once he was done with it, it worked like new. I am so grateful to have hot water now without having to go to the expense of replacing the hot water heater.Michael is very respectful of my home, cleans up after himself, and explains what needs to be done clearly.I highly recommend his service.

** UpdatedMany thanks for your feedback. I wasn't planning to go over all the details but now that you have expanded on them happy to provide the full story for potential clients to make a proper assessment.Being courteous over the phone yesterday doesn't mean I'm not dissatisfied for overly paying for a simple service.1. I'm attaching the bill including the $774 price for the faucet installation. If we add $43 for your service call fee and HST, we're talking about ~$900. The only reason I accepted the platinum protection plan" is because it's price ($66) is less than the discount ($88). Obviously after my experience I'm not planning to further use this "lifetime" bargain.2. That your worker left 1:15 pm from the previous client doesn't mean they arrived at that time. At 1:29 pm

Michael Yuffa, who has worked on our home many times, came today for a full plumbing inspection, indoor and outdoor (backwater valve in particular). He was, as usual, meticulous and courteous. We are very satisfied.