FYidoctors - Cambridge - Water Street

They lost any information they had regarding my appointment. They made an appointment for me for next month. At no time did it occur to them even when I pointed it out to them that I scheduled my week around this appointment and that this was any inconvenience. No apology. Children playing as adults here.

Excellent care at this facility. How many Dr's offices to you go to and they are on time. They always seem to be here! I ordered new glasses and the whole process was fast and easy and as a bonus my glasses were a week ahead of schedule. Definitly #1 in my books.Great job!Dave,

Dr. Smith is one of the best optometrists I have ever had. He is very thorough and helpful and takes the time needed to not only look after my eye exam, but help with any other eye issues and/or picking out glasses.He is also very knowledgeable when it comes to Laser Eye surgery and has worked with TLC and because he's had it done himself, he understands what is going on.I've been seeing him for years and love seeing him - though Drs. Hall and Ritchie are great too.

FYi doctorsA Customer Review by Hassan HawashOn the two occasions I have been at FYI Doctors, for both a check up for my son and for myself, we were taken care of by the dynamic, young, very fit looking, friendly, affable professional Dr. Jordan Hall. What a ride it felt like we were on during our visits practically flying through on Jordan’s jetstream. I say that because of how quick a visit it felt like, but ever so efficient he was from the time he had a look at the state of our eyes followed by whisking us in for our eye tests. Jordan inspires confidence tempted to say even swagger like talking shop as if talking about his favourite hockey team. Ask him anything and outcome what seem like routine answers. His replies are so matter of fact exuding incredible enthusiasm leaving me believe he sincerely enjoys his craft.Without any hesitation, as in sports parlance, I felt we were in Jordan’s wheelhouse, a real pro. I would not think twice in recommending anyone avail of his services.I was also impressed with the experience I had in regards to my eyeglasses fitting with Janis. She was very patient and took pride in what she did double checking her measurements and doing her, or rather my due diligence, in terms of verifying my insurance coverage and let me know to expect up to a two week lapse before receiving my new glasses.Well, to my delight within a week I was notified to come in to collect my new glasses. There I was taken care of by Kayla who made sure I got the right fit and confirmed my excellent after purchase insurance.All in all, a great experience at FYi doctors.

Carolina saved my vacation!My dog decided to go through my purse while I was out last night. He managed to break my prescription sunglasses in two. We were leaving today and I was woking this morning. My husband took them into FYidoctors and they worked diligently to find a frame that the lenses would work with. Success! I now can actually enjoy the views and the vacation. Thank you!

I brought my 4 year old son into get checked and I was so impressed with Dr. Hall. He was so friendly and made my little guy so comfortable and was able to figure out his prescription needed for his glasses. What an awesome experience. My whole family will be moving to this FYI location. The ladies in the office are sweet too! Makes it less stressful of an experience when they are experienced with young children.

I have been a patient at this location for many years. Dr. Zammit is such a wonderful person. She is a great doctor-she listens to her patients and offers great advice. Jocelyn helps me with my fittings and if I ever have any trouble with my glasses they fix me up right away. Great place if you are looking for a caring eye doctor.

10/10, one of the best eye exams I've ever had. The doctor was extremely thorough and patient with me. She took her time to identify my areas of concern and accurately tested both eyes. I can't tell you how happy was with my visit. I highly recommend this clinic. Thank you for taking the time out of your busy schedule and proving excellent service. I wish you all the best Dr. Wells!!Thanks,Keivan

The eye exam was fantastic and the people were nice. My problem is I've been waiting 3 weeks for prescription work glasses. First time I tried calling I left a message and no call back. Second time I called I was put on hold then the phone started ringing and answering machine came on. Third time I called I talked to a women who had no answers if my glasses were ready. She said she will send an email to the women who took my order and measurements. But I still haven't been contacted to tell me if ready. Any other places I've gotten work and other glasses and recieved them in 5 days.

We have both gone to these eye Doctors for years ...they are v thorough! Ive been a patient of Dr Hall & he's an excellent Dr!! The staff on the front desk are v friendly & helpful too! I would highly recommend them all.Pam K