Sunrise Records

I went into the sunrise records yesterday to get a gift for my brother's birthday and the staff were amazing! They helped me narrow done all the artists that they don't have and which ones have vinyls in stock. They really made my day!

The store is okay. Nice atmosphere but things are quite expensive in comparison to online. The staff are friendly and helpful if you need assistance. The t-shirt selection and some of the small knick knacks are pretty much the only reason I really stop in here.

* Ridiculously overpriced* Untrained, unmotivated, unhelpful and flat out rude employees (especially management)* Disgustingly dirty and dusty throughout every display in the store.* The floor looks like it hasn't been vacuumed in at least a year.* Most of the LPs you find on the racks are damaged in some way. (Save your vinyl money for another store that knows how to do it properly)In short, this store is an absolute joke and really shouldn't be even categorized as a record store since it's basically just a glorified toy store now.It's no wonder this dump lost its main floor, they're lucky WEM doesn't kick them out entirely, the place is an eye sore and not worthy of the privilege of leasing a space in such a great shopping center.

Good selection of tv series and records. Only a couple turntables though. It's more for collectibles and DVD's.

Came in here as we were looking for fun t-shirts. They never disappoint. Prices are a bit high for a t-shirt but for custom stuff I guess that's what you'll pay. Staff was very friendly and patient as the app to get the 2 for 40 was downloading very slowly. Need some music or something as it's dead quiet in there.

I love to own physical copies of movies and TV shows, and I wish more stores would continue selling it. So I should love this store, right? Wrong! The prices are outrageous. A complete joke. Cost much more than every other store and it's not even close. So I'm not surprised they got downgraded to a smaller store. They'll eventually go out of business based on the prices alone.

Great selection and good staff,definitely recommend for any Cd or vinyl you made need.

Son paid $120.00 for a defective toy ( interchangeable heads do not fit the character), and because one sticker was removed (in order to open the box) they refused to give him his money back. It is extremely sad that you are willing to scam an 8 year old out of their money in order to make a sale. Spoke with assistant manager who just kept assuring me that they could do nothing but provide store credit, although my son owns most every NECA they have in stock, had to buy a more expensive one in order to use store credit for my very upset son. (which by the way, if we remove the sticker to open the box and get another defective one-we won’t be allowed to return once again). Sad experience for a place that we spend wayyyyy to much money in. I’ve had some really fantastic experiences here in the past and it’s sad for that to come to an end.

I’ve been a customer of Sunrise Records since 2017 after they replaced the former HMV (I was also a customer of HMV prior), and all I can say is the service is amazing and the people are very friendly. There was only one time when I did not enjoy my visit but that didn’t stop me from going overall.I’m always satisfied with the items I bought from said store and I gotta say that the addition of the Kpop section was, in my opinion, the best decision they’ve ever made especially for the fans (including myself) who are eager to buy Kpop albums themselves.From what I’ve read on the reviews, it seems there had been complaints about the expensive prices, and yes I’ll admit they are expensive but I guess the higher the prices, the higher the quality, right? HeheheIn conclusion, I really enjoy visiting the store from time to time as well as purchasing items from there and I look forward to going again in the future!