H&M 2929 Barnet Hwy, Coquitlam, BC V3B 5R5

H&M

475 Reviews

$$$

Children's clothing store,Clothing store,Men's clothing store

Thursday10 AM–7 PM
Friday10 AM–7 PM
Saturday10 AM–7 PM
Sunday11 AM–6 PM
Monday10 AM–7 PM
Tuesday10 AM–7 PM
Wednesday10 AM–7 PM

About the Business

2929 Barnet Highway, Unit #2860 - H&M - CA | H&M - , V3B 5R5, Coquitlam - Canada - Mon - Sat 10:00 AM - 07:00 PMSun 11:00 AM - 06:00 PM

Contacts

Website

https://www2.hm.com/en_ca/customer-service/shopping-at-hm/local-store.CA0030.html

Call Us

+18552727007

Get Directions

2929 Barnet Hwy, Coquitlam, BC V3B 5R5

Change or delete

Hours

Thursday10 AM–7 PM
Friday10 AM–7 PM
Saturday10 AM–7 PM
Sunday11 AM–6 PM
Monday10 AM–7 PM
Tuesday10 AM–7 PM
Wednesday10 AM–7 PM

Change or delete Save

Features

Delivery
Wheelchair-accessible parking lot
Wheelchair-accessible entrance
Debit cards
NFC mobile payments
Credit cards
In-store pickup
In-store shopping
Same-day delivery
Men's clothing

Recommended Reviews

H&M

The new renovations looks amazing! I went on Friday they have xl and xxl and bigger sizes I’d always go shopping for my mom and couldn’t find proper clothing and they have modest clothing as well which I love. But their customer service needs a lot of work the give u bad stares and I was on my phone because I was looking at the h & M app and asked the cashier girls “hey sorry how are u” and looked up both laughing with each other. I didn’t think much of it and didn’t say anything but it was v ride my mom noticed and was annoyed. No one was there to ask questions or give u assistance all of them with attitudes. Ppl are there to shop not to be laughed at. They rlly need new employees.’

H&M

Okay Customer service...Lots of staffs new unfortunately, but great selections.Great place for kid`s clothes.

H&M

Dealt with a young gentleman at the cashier today .... believe his name was faris..I think. Very helpful and courteous. Had my hands full with my 2 kids..he was quick and patient.

H&M

Wish i could rate them lower than 1 star for customer service. Bought 2 pairs of jeans in December. Went to return them within their 30 day policy, but the store was closed for renovations. Went to return them once they reopened and was told it was past the 30 day window and they would not offer a refund and only give a 50% store credit. How does that make any sense?? This decision came from the stores general manager, so obviously that is their customer service philosophy. Shocked they would lose a life long customer over $52…

H&M

Today I went there along with my 8 years old kid who was asked by one of staff employee to not touching mannequins in a polite way buy my son started crying as he felt embarrassed. I talked to manager to see if touching the mannequin in store is forbidden (while I saw other kids were touching and playing and didn’t get any notice) and the manager responded me yes, it is forbidden as our mannequins are expensive and are broken. There are two suggestions here for H&M store here: 1) if something shouldn’t be touched by kids in your store, I think it’s fair ask to post something and let parents know then parents can take care of that instead your staffs who might not know how to deal with kids. 2) if something is forbidden it’s fair to see it’s ruled for all customers who do same thing at same time.

H&M

Clean and light shopping floor. Shopping space is a bit crowded. Price is not bad, especially for those are on sale. Fitting rooms available. Employees are basically nice. Check out speed is fast. Located inside the Coquitlam Shopping Center. Free mall parking available. Walking distance to bus stops/station and skytrain stations.

H&M

The store is really good, but they need more employees . On busy days the lines can get really out of hand lasting up to 1h-30minutes I usually see only 2 cashiers and like 1-2 people working and stuff. But they have really good chlothes I recommend going if you have lots of free time. It's so busy on the weekends.‼️

H&M

I think this store better review their staff training and values. I went there to recycle my used clothes and the staff was not familiar even when I pointed to a big banner behind her urging customer Close the Loop" . Then she ask me to deposit the bag in a bin and asked me to key in my email address and date of birth into a store handphone so that she can give me a voucher. Then she asked her supervisor to assist as she could not print the voucher. Her supervisor said I needed the store app on my phone

H&M

bought several items on sale. About 10 days later I went through items at my home and found 2 items with warning tags still on them as store employee forgot to remove the tags, I tried to call the store today at 3:30 and got long painful advertising ads and loud music on hold for 10 minutes, no contact. There is no way that this store is that busy at all. Any time I have gone in this store, the staff are socializing with each other at the main counter island. Poor service!!

H&M

I wonder how many staff they have in the entire store.Update: So there were at least 8. Seven on cash and a rude one supposedly on the kids side.

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