Jasper Auto and Truck Parts

If I was able to give 0 stars I would.I would think twice about going here, I purchased a part for my Jeep, sent an etransfer to hold the part. Less than 24 hours later, we arrived to pick up the purchased item and THEY PARTED items of what I PURCHASED! I even received photos with the item before they parted it out and EVERYTHING WAS THERE. THEN they had the audacity to say I can get the complete part if I paid more money to them. SHADY! I'm also going to report them to the better business bureau for this deceitfulness. Thanks alot, you guys must be so proud on how you run your business. If the owner would like to contact me I would be happy to discuss this further.

Jasper auto this is place totally ripoff place when i buy my part they said 90 days return policy and when we go return to back and they skin beard guy name moe said there is policy not return money back there is store credit this is totally unacceptable and they gave me half prize ..and we wait for our store credit 40 mins . And chubby guy dont konw even how to operate debit machine.. same on you guys ..

Great people, they will negotiate on prices with you. Had some issue with some parts they had me return money and find me new parts. Most yard guys will not take responsibility and push you off but these guys go above and beyond for you. I really recommend them for parts.

order a radio info center display with the proper part number : got a radio receiver with another part number... lost my shipping fees then sellers asking 200$ more for proper part ordered at the beginning... not a way to make business :(

Amazing service, only place we could find the part we needed! Not only did they ship it faster than one could even hope, they have made every step unbelievably easy. Will definitely be using this place more often, thanks for being awesome!

bought a truck motor for 3500.00 that was a reconditioned installed it 3 months after bought had problems took to Dealership they said the engine was not assembled properly. Jasper auto was called and we were told was out of warantee . so said if was not out of warantee what then. Was told it wasnt assembled wrong. Either way They wouldnt do anything anyway Figured that anyway the way they avoided returning calls Lesson well learned.

Nice service, lady was quick and informational, my part worked in and out quick, I'll be back and will recommend my family n friends

Let’s begin with how i paid for a headlight on a Thursday, they said they needed a couple of days to remove it… Whatever so i agreed i told them it better not be broken he said we don’t sell broken parts. Monday came around and they said turns out it was broken. So they ordered one from calgary and said Tuesday max Wednesday. I call both days and they state on wed that it “went on a wrong truck” i call Thursday and they said the truck “broke down” then today on Friday they said the “wrong one came in and i have to wait till next week”. Basically running me around in circles i would never ever recommend these guys to anyone. They are way way overpriced than any other wrecker and the worst costumer service i have ever seen. If i could go zero stars i would.

Amazing service, Best prices and Fastest delivery than any other auto parts shop I've dealt with. Darell made my experience very very smooth!!Will definitely be buying parts there from now on!

Told me a part I ordered would be ready 24 hours ago and is still not ready. When I explained I wasn't to happy as a customer about it he was too sick to just cancel the order. Says I am trying to tell him how to run his business but if you tell a customer a time it would be ready then maybe you could at-least try to be within the time frame not days later. Only polite to you if you follow his way of customer service. I have ordered parts from rodway, eskimo, and kendale since the pandemic and never waited more than the time they told me it would be ready. So no sir I am sorry when you tell me I am unaware of the changes in the used auto parts industry since covid and its not an excuse anymore.