Caroline Place Retirement Residence

The Caroline Place retirement home is absolutely amazing! During this Covid-19 pandemic our mom has been in the best possible hands. All the staff are so kind and considerate! There has not been a single Covid case and it's because they have taken such amazing measures to ensure the residence is clean and safe for everyone. We can't thank the Caroline Place staff enough for all that they do! We highly recommend this residence for anyone looking for a new place to call home.

If you are looking for an independent living situation for yourself or a family member, LOOK NO FURTHER!!!Caroline Place has the most attentive and caring staff anywhere! My mother and father moved in over six years ago and my mothers older sister about 6 months later. After my father’s passing Caroline place has helped me to look after them with their various needs including returns from hospital stays and recognizing and identifying the changes in their levels of care. They have been extremely professional at all times and have been communicating excellently during the Covid-19 situation. I received weekly updates regarding the changes to their daily routines and any testing results of residents and staff (with no positive cases)!!Thank you to all the management and staff at Caroline Place!!Keep up the good work!!

After 66 years of living in the same house and other significant life changes, my Dad moved to Caroline Place. The staff were helpful, encouraging and friendly, helping him to adjust to this major life change. I found the staff pleasant, supportive and very importantly, accessible. Ready to answer our questions, clarify a procedure/protocol and address any concerns. As time moved forward Dad embraced the Caroline Place environment, enjoying several activities, Happy Hours and outings. As a family we often enjoyed the Sunday Brunch, and participated in the events. As his health started to fail further, the Wellness staff were ready, capable and willing to take over the administration of his meds, and assist him in daily living requirements. We will always be grateful for their support, warmth and professionalism.My father passed just before Covid came to Hamilton. Based on our nearly 3 years experience with Caroline Place, when another family member needed to be in a supportive living environment, we once again have turned to Caroline Place. I have been impressed with the proactive stance CP management has taken in their response to Covid. The safety, well-being and care of the residents has been forefront. Infection control protocols were swiftly put into place and upgraded as the Covid situation developed; the mental/physical health of the residents balanced with the need for stricter isolation and distancing; weekly communication updates sent to the family members and residents as the situation continues to evolve.Caroline Place is a positive, vibrant and respectful environment, with it's residents' well-being always a priority. Thank you to all of Caroline Place staff for all you do. We definitely recommend Caroline Place.

My father has been at Caroline Place about a year and a half.I can't say enough good things about his home. The staff are incredible. Genuinely friendly and always helpful and professional.It's clean, the food is good and they have lots of activities.But, I just have to emphasize one point. I can sleep at night because they had a quick and thorough plan when Covid19 started. They have continued to adapt and always in the best interest of their residents. They have communicated with families and residents often and thoroughly.I am extremely relieved my father chose Caroline Place. They deserve a reward for their professionalism and care. Not just 5 stars in a review.Thank you to all administration and staff..from the bottom of my heart.

It's a nice, clean place with order and the best place to work with the staff and the manager

I guess there's worse places to wait to die.

If you can no longer live at home.. this the best place to be. I’ve been here four years after just coming for a two week respite. I have stayed because of the outstanding staff

My mother lived at Caroline Place for 6 years, until she needed 24/7 care and moved to long - term - care. We couldn't have been happier with her choice of Caroline Place for her retirement living and home. As she aged, she required more care and the Caroline Place team helped us to provide that and helped us every step of the way. My Mom had a beautiful suite, great food, a social calendar and compassionate, personal and authentic care. Over the 6 years we grew to think of the Caroline Place team as a second family. The team members are all wonderful and long-term employees, which I always think says a lot about a place. 5 -star and beyond.Liz O'Brien and Family

My Mother spent the last four years of her life here. The staff were excellent. Their response and precautions taken to prevent an outbreak of Covid in the building were impressive. I got regular e-mail updates that were appreciated.My family thanks the staff for all their support and care shown to my Mother.I would highly recommend this Retirement Home.

My mother was at Rushdale before moving to Caroline place. So glad we did. Caroline Place is so much better. The staff (all of them) are great. The room is much bigger and the food is great. The buffet style food is good. If your not feeling well they bring food to your room. All in all very happy with Caroline Place.