Blue Mountain Solutions

Theresa and her team at Blue Mountain Solutions have been working with our team for just over a year now. Theresa and Blue Mountain Solutions offer a variety of curated and interactive training sessions. Our leadership team learned lots and had fun taking the four part leadership training with Theresa. I would highly recommend Blue Mountain Solutions to any organization big or small looking to improve their operations and service.

I had the privilege to be apart of Theresa's Leadership Development Program in 2020 and I was absolutely amazed by the practical tools she provided. Not only did I use it for my business but in my personal life as well.Theresa is what I call a TRUE Leader. Her empathy, integrity and ability to empower others is what makes her stand out above the rest. I would recommend anyone who is looking to grow their business and/or become an empowered leader to take her program!!

Blue Mountain Solutions has been the exclusive trainer for our hotel and restaurants for several years now. As our company vision grows over time, Theresa Ito and her team of highly skilled professionals work with each department to meet our goals and hone our team's skills. We particularly love the personalized touch of using a local entrepreneur, allowing us to customize training to maximize effectiveness. Their hands-on approach and individual follow-ups are raved about by our team members.The diverse offerings and broad knowledge BMS bring to the table means we can have consistent training language across every department. Over the years, we have engaged in one-on-one manager skill development, pre-season dining room training for servers, HR support, team-building sessions, front desk agent training, silent shopper feedback strategies, and kitchen skills training with their award-winning chef.Blue Mountain Solution's Train the Trainer" and "Leadership Series" allows us to empower our leaders and develop an incredibly strong and successful management team.Not only do we increase our revenues with more efficient service through BMS training

Working with Theresa and Blue Mountain Solutions as part of the leadership training program at Tofino Resort + Marina has been an inspiration on so many levels. Our leaders have grown both professionally and personally, and the program has given us a common language with which to communicate and problem solve. Theresa has a way of connecting with each team member personally, while at the same time keeping the overall success of the company front and centre. Thank you Theresa!

I highly recommend Blue Mountain Solutions, they tailor make training courses that will inspire and develop your team. Theresa and her associates have a unique and bespoke approach which really reached" and "impacted" my team. Before the first on site training session Theresa made contact with all the team

Very pleased with the recent Customer Service training we completed with Blue Mountain Solutions. The teacher (Theresa) was very well organized and really engaged with the participants. The course material was comprehensive and relevant. Highly recommend!

I have taken part in a number of Development Sessions hosted by Theresa Ito from Blue Mountain Solutions. I have found them to be well-presented, to the point and full of immediately applicable, real-life solutions directly impacting communication with both team and guests and increasing productivity, guest satisfaction and revenue. Theresa is an organized, compelling presenter, often peppering her sessions with her personal experiences as a long-time hospitality professional. Her sessions are a great way to energize and develop your team as well as upgrade your own skills as a leader and manager.

I have been fortunate to participate in 12 leadership training sessions with Blue Mountain Solutions and was truly impressed with Theresa's training method, leadership expertise, genuine enthusiasm, and ability to make all participants feel included and heard from beginning to end. Each session has provided me with many excellent takeaways, inspiring me to continue to grow as a leader. Thank you Theresa for your generous spirit!

The team thoroughly enjoyed the session and greatly appreciated the expertise and engaging teaching style of the Theresa. The training provided valuable insights and practical techniques that have had a profound impact on our sales approach.I highly recommend Blue Mountain Training to any organization seeking exceptional sales training. Their professionalism, knowledge, and ability to create an interactive learning environment truly set them apart.Thank you, Blue Mountain Training, for an outstanding experience! We look forward to future collaborations :)

Theresa from Blue Mountain Solutions is truly talented perfectional trainer for hospitality industry. I joyed 3 of her sessions and all amazing! We had lots fun and everyone left with many takeaways, I took some more one on one personal training courses with her and she inspired me lots with my career! I'll strongly recommend Theresa and her team!