Nanaimo Regional General Hospital

The pyschward needs a overhaul for the staff. I had to bring a friend in multiple times over the last few weeks and most of the nurses and doctors blew her off. One nurse even said many others have it worse than you" before even knowing her history or trauma. I believe it's because she is a woman who is young and pretty they just threw her to the side. The same nurse was truley aweful and I will be making my way to make formal compliments.I have worked with mental health for over 10 years and I cant begin to imagine telling anyone thier pain and trauma isn't valid compared to other's. This woman needs to be fired. I will be finding out more but hope you don't ever get assigned to a pychward nurse named Cynthia. This girl tried to kill herself and was feeling lost. I am just shocked she still said this even knowing she was physically assaulted and didn't not know how bad the rest of it was."

This hospital" is a shame for the entire country. To little for a 100.000 + people town. No nurses

Due to work incident a couple weeks back I severed my pinky, surgery to re attach, few mental break downs, and after a week hospital stay, I went home. Told to come in if condition worsened….Well….Condition worsened, go to emergency, wait for 2hrs (which wasn’t a problem at all), only to have the worst 3 minute experience I’ve ever encountered in a hospital.The “Dr” was absolutely rude of the start! I won’t go into too much detail, but not a very professional approach. Will be filing a formal complaint! Not only am I physically in pain and concerned for my injuries, I’m belittled and mentally stressed from the whole thing!!!

Just spent 5 days there after having a heart attack. The ER Doctors, Nurses and Internist were very caring. Also the Nurses and Care AIDS on the Ward were very attentive and caring even though they were short staffed most shifts. So fortunate to have a well equipped hospital to go to in time of need.

Myself Helene and My Husband Peter Davey had Colonoscopy's on Monday May 1& May 3rd respectively, We wish to acknowledge the Quality of Service that we received from every Hospital Staff Member that we interacted with as soon as we entered Ambulatory Care, to when we left the Hospital. This includes Front In Service, Check-in, Nurses, Preparation Room, Operating Room Doctors, and Nurses. and Recovery Service. Thank You!

Dirty waiting room, rude nurses and doctors. I asked for help getting changed because I couldn’t stand and was denied 4 times before a nurse finally helped me. Was given very little information for post op care and was rushed out of the recovery room. Fainted in the elevator from pain on the way down and was told that was normal. Over all a horrible experience. Shockingly bad.

Worst experience ever. I went into the emergency help for my severe stomach ache and continuous vomiting for 2 days. I was made to wait there for 5 hours, and no doctor showed up. Eventually, after wasting my whole night, I came back home and am now going to walk-in clinic. Let's see are they same or have some sincerity towards their job. Not expected such negligence in Healthcare.

I have always heard terrible reviews of NRGH, but I have to say that I absolutely do not know why. I have only had one unfortunate encounter with a doctor there and he actually apologized shortly after. We’re all human.They are by far the most compassionate, understanding, helpful and kind staff I have ever encountered in an emergency room. From the doctors, nurses, respiratory therapists, and everyone else there I have only received exceptional care. I am VERY appreciative of everyone that works there.They are all beautiful, capable, and professional. I hope one day I can be as compassionate a nurse as I have had the privilege of being cared for by.

All staff was very prompt. My sister in law, Debbie Jonah, was fantastic. She is an LPN there. DR Rumball was so kind and thorough. He was terrific! I was very impressed with the great care and prompt service. I dont like hospitals but this one is top notch in my books THANK YOU TO ALLBev Evans (stroke)April 27, 2023

I recently had to accompany my father to Nanaimo General Hospital's emergency department, and I am overwhelmed by the level of care that he received. The hospital staff was outstanding in their professionalism, kindness, and expertise, and they made a difficult situation much more manageable for both me and my father.The facilities were top-notch, and the staff's exceptional care was evident from the moment we arrived. The doctors, nurses, and support staff were knowledgeable, efficient, and compassionate. They were incredibly attentive to my father's needs and took the time to explain his condition and treatment options in a way that was easy to understand.Throughout our stay at the hospital, I was consistently impressed by the level of dedication and kindness that the staff displayed towards my father. They went above and beyond to ensure his comfort, and their commitment to his well-being was evident in every interaction.Overall, I would highly recommend Nanaimo General Hospital and its staff to anyone who needs quality medical care. They are truly an exceptional team of professionals who are committed to providing the best possible care to their patients. Thank you again to the hospital staff for taking such great care of my father during his time of need.