City Tow Truck
36 Reviews
- Thursday8 am–11 pm
- Friday8 am–11 pm
- Saturday8 am–11 pm
- SundayClosed
- Monday8 am–11 pm
- Tuesday8 am–11 pm
- Wednesday8 am–11 pm
About the Business
City Tow Truck Vancouver & Richmond BC Towing | 604-670-7100 | 604-265-5888 | Richmond & Vancouver BC towing services & roadside assistance. Find a tow truck nearby to help you anywhere in Greater Vancouver including Richmond, Vancouver, Burnaby, New Westminster, Surrey and Delta. Affordable pricing, professional operators and fast service.
Contacts
Hours
- Thursday8 am–11 pm
- Friday8 am–11 pm
- Saturday8 am–11 pm
- SundayClosed
- Monday8 am–11 pm
- Tuesday8 am–11 pm
- Wednesday8 am–11 pm
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
Recommended Reviews
Pauline Reid
21.10.2023
City Tow Truck
I was in a bit of panic when I first called in. The dispatcher sent a tow truck with an ETA of 40 minutes and the tow truck arrived before 40 minutes passed. It wa refreshing to deal with a towing company that actually showed up early! Peter was a true gentleman and got me on my way efficiently and carefully. I am truly grateful for your help!
Vincent Wu
10.09.2023
City Tow Truck
Frank helped me out with a tow from Lansdowne Mall to the Richmond Auto Mall. Arrived about 15 mins past arranged meeting time, but understandable for delay due to traffic conditions from his originating point. Excellent tow service, very polite, used a flat bed winched system to tow my Honda Element. If I'm stuck again, I will definitely call him or his brother (family business). Excellent $ rates, full receipts and compliance with ICBC towing criteria.
Rob ketting
20.08.2023
City Tow Truck
I am the Sales Manager of Kelowna Kia we had a situation where one of our vehicles broke down in Richmond, Just one call to Peter at City tow and he was on it!! Had it picked up and dropped off at Kia Richmond to get looked at in less than an hour. Communication was excellent! Thanks Peter!!Highly recommend.
Arinn Dembo
19.08.2023
City Tow Truck
I had a very good experience with this team when my car broke down today. The dispatcher, Frank, was very honest, courteous and efficient: he told me that the truck could not reach me in less than 45 minutes and promised to call me when the driver was on the way.The driver, Peter, was quick, courteous, cautious with my car and with me, and made pleasant conversation with me during the drive to my mechanic. He unloaded the vehicle himself, recommended the most efficient way to claim my driver assistance benefit for insurance purposes, and emailed me my receipt.Price was fair as well. I would call them again if I was in trouble in their service area!
Shuming Hu
19.08.2023
City Tow Truck
The service was ok. But when I tried to call them various time to get a paper copy of the receipt (in order to obtain reimbursement from ICBC), they simply ignore my call. Left the voicemail for several times and never heard it back.
CDN Coast
05.08.2023
City Tow Truck
Peter is great! On time, polite and professional.
Yann Li
30.07.2023
City Tow Truck
Had to jump start my car in Richmond and Peter headed down to help me all the way from Burnaby. He is so friendly and reassured me what steps I needed to take after jump starting my car as it was my first experience. Also suggested that I have the battery checked out to make sure everything is okay so he cares. Definitely recommend!
Curtis Chung
23.07.2023
City Tow Truck
Had a blown tire in Richmond, was desperate to get in touch with a tow truck company within the area. Did a quick search and found City Tow Truck online with a Richmond contact number. Their website claimed they gave 24 hour emergency assistance. I gave them a call, let it ring for about 2 minutes and no one answered. Tried again later and still, no one answered. I triple checked the number to see if it was my mistake in dialing the number. The number matched up, and even the outgoing caller ID on my phone said City Tow Truck" with the same graphic as their company logo. There was even a short automated voice recording at the start of the phone call saying they will record our conversation for business purposes. After a third time
Sha Ram
22.07.2023
City Tow Truck
While searching for a tow service in Vancouver, I came across the City Tow Truck website and when I called, I connected with Frank who was such a nice gentleman answering my many questions patiently and pleasantly.He gave me a quote and his availability to schedule the tow and when I called two days later to get it done, his colleague Ryan, who was equally as amazing as Frank, arrived right on time and the quote was honored and the tow was on its way to the destination in a matter of minutes.I was so impressed in so many ways and very grateful for being in such good hands when I was in a bind. Many thanks City Tow Truck team!Honorable, professional, empathetic, and reliable people like Frank and Ryan are the reason you should never look elsewhere when you need a tow.
CK
21.07.2023
City Tow Truck
When my mom's car needed towing today, I dreaded calling a towing company as past experiences haven't been great. Found City Tow online, read a few reviews and made the call. They called to let me know they were 10 min out which was greatly appreciated. Frank was friendly and efficient and mom's car was riding high on their flatbed. Even if mom didn't have Road Star, it was very reasonable. If I ever need another tow, I'll be calling City Tow.
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City Tow Truck