YMCA of Eastern Ontario, Kingston YMCA

Had to cancel membership on June 2nd and was told not getting refund for June because I didn't give them 15 days notice. I didn't know I was going to have to cancel and was not told about that policy. They cheat you like that, get your money and you don't use the facility.

Lots of people occupying gym equipment for long periods of time while playing on their phones. Also, lots of unattended children playing on gym equipment, which is frustrating for adults who want to use the gym equipment for its intended purpose. I've brought these concerns to the attention of the Y's management, which appear to have gone nowhere. I love this Y for its location as I live right next door. However, if there was another gym nearby which serves adults actually interested in working out then I would go there instead.

Aquatics is a complete mess with incompetent management. It’s a shame, because the poolis reasonably nice and the guards are mostly friendly..Management should closely examine and refine their aquatics policies and try to raise their standards to at least be somewhat competitive with Queen’s, Artillery Park, and Amherstview.Huge issue with booking policies and unpenalized no shows preventing people from making bookings. Management that doesn’t seem to understand or enforce how a lane swim should operate.These are far better places to join for decent lane swimming.Additionally, basketball facilities are crowded and Covid-19 policies have rendered it nearly Impossible to book time to shoot around.

I like the YMCA, I think it's a good building with good programs. What I take issue with at present is the very restricted hours they are open right now. Makes it much more effort to try and g t a workout in the evening because I have to rush straight from work to even get a full hour on the floor. Similar story on the weekends since they close at 3pm.

I am not happy with the Director of this YMCA in Kingston, Ontario.. the Director at this YMCA was discriminating against my 10-year-old autistic daughter for sitting down on her tablet. A lot of children go into this gym to work out and just because my daughter has autism, the Director seem to be targeting us, then the other children in the gym. Not sure if it was due to our race being Latinos or because of my daughter having autism.. I don’t recommend this YMCA to no one. I I read over the YMCAs gym, etiquette rules, and what this woman did to my family is wrong.. nowhere on the list. It does not mention anything about tablets.. and if anyone ever reads over the list it is very stupid. Especially rules number seven people go to work out not socialize and make friends.. it’s not right that an employee who is having a bad day, could pick on a family and kick them out from doing their workouts. The directors just a regular employee on minimum wage not the owner. She has no right to discriminate against people and their disabilities at the gym. It’s not family friendly.. I also find the YMCA to be a dirty place I’ve seen people using the machines and not cleaning them after use. The women’s locker room is dirty and parents don’t watch their children. Last time I was in the locker room shower an eight year old boy opened up the shower curtain while I was in the shower. I definitely find this to be the worst gym in Kingston.

Such a great gym. Equipment is clean, always in relative good condition. Staff is friendly, always with a smile. The only thing I would change would be to increase the size of the locker room but I know that space is limited. Would recommend this gym to everyone.

I got a membership here with my tuition from St. Lawrence College, and I have to say its absolutely worth it. They keep cleaning solution and towels everywhere so you can clean properly, there are nice water fountains and a cafe, and its relatively quiet. I'm not the most fit person in the world, but I really felt comfortable here. A friend and I went to work out together, and we had an amazing time too!

Smelly and machines are not cleaned enough showers look dirty expensive would’ve gave a zero but had to give it at least a 1

80$ for a membership… I give their Gym a 1 star! The weights are from 1967 and are rusty… it’s basically like working out in a basement gym.. scummy and a rip off

Excellent reception. Aquatics instructor was fun and skilled. Friendly people.