Chell Team - Ottawa - RE/MAX Hallmark Realty Group., Brokerage

Sarah made us feel comfortable and confident every step of the way, and we never felt like just another client. Her friendly and approachable demeanor made the experience enjoyable and stress-free. Overall, we would highly recommend Sarah Toll and the Chell Team to anyone in need of a real estate agent. Their combination of knowledge, responsiveness, and personable approach makes them an excellent choice for anyone looking to buy or sell a property. Thank you, Sarah, for making our real estate experience a truly exceptional one.

Susan is knowledgeable about marketing, is incredibly hard working and keeps up to date on the changing market. She also has a keen understanding of buyers. Susan and her team — Patti, Sarah and Kelly — rolled up their sleeves to help with all aspects of staging, photographing, marketing, and negotiation. Susan gave excellent guidance from start to finish and sold our home for over asking.

I really can't say enough good things about Susan and her team. She helped us buy the home of our dreams in a challenging market for a great price. Susan took the time to get to know our family, understand our needs in a forever home, then helped us find the perfect house and guided us every step of the way. I strongly recommend Susan and her team to everyone I meet looking for a home in Ottawa.

Sarah guided us through every step of the home buying process. Her expertise and patience made our first home purchase a great experience.

We were extremely impressed with Patti Brown of Susan Chell's team, who was our agent for the purchase of a home in Stittsville. Patti was very knowledgeable, helping us with many of the fine details of house buying. She also gave us an immediate response to any of our requests, a very vital part of house buying. Above all, Patti was very honest, such that we felt throughout the entire process that she was working in our best interests. I most definitely would use the Chell team again!

Susan Chell and team recently managed the sale of our parents house while we moved them to a retirement residence. Every aspect of the sale, from initial consultation to final closing, was handled with extra care, sensitivity and grace. I particularly appreciated Susan taking the time to understand our situation and needs of our parents, and regularly sharing positive comments from potential buyers about aspects of the house that were important to our parents, which provided comfort in knowing their beloved home of 40+ years was going to someone who cares. Susan and team were also extremely patient in explaining all the paperwork and real estate process, and particularly leading them (80-year olds) through the virtual signature process.Susan’s advice and guidance, based on deep and thorough knowledge of the neighbourhood and real estate market, proved absolutely invaluable. We had absolute faith in her recommendations and approach, and happily sold the house the first day it was on the market – despite it being a challenging time of year. The extra care and support we received from her team allowed us to focus on the emotional and physical aspects of transitioning our parents to the retirement home, knowing the sale of the house was in excellent hands.This is the second time I’ve used Susan Chell and team for selling a house, and I wholeheartedly recommend her to anyone interesting in selling or buying a house. You will not be disappointed!

The Chell Team turned our first time home buyers experience into the easiest process. Sarah was unbelievably helpful and did everything in her power to get us our first home. We’ve very grateful for the Chell Team’s efforts and would highly recommend them to anyone looking to buy a home!

Susan and her team are professional, friendly and always available to answer questions promptly. The marketing efforts to get my condo sold were superb. Spectacular photography and a listing that generated LOTS of interest! Property sold in one day after multiple offers. I highly recommend the services of the Chell Team.

The entire Susan Chell team made selling our house a smooth and pleasant experience. Susan was warm, and friendly and knew exactly what to do at every step of the process and gave us excellent guidance along the way. We could not have been happier working with her! She remained upbeat and confident every step of the way and assisted us with the staging process and created a top notch marketing package for our home resulting in a successful sale. We would highly recommend The Chell team to anyone selling or buying a house. They are the ultimate professionals!Shari and Alain, Ottawa ON

This year we sold our home of 24 years to right-size" to a new home in a new neighbourhood as empty nesters. Sue