Dash Of Modern Ltd

We had a great experience with Dash of Modern from beginning to end.Liana was so helpful in measuring and designing a great layout while listening to what our needs and wants were but imparting her expertise in design as well.Liana and Bill were amazing with getting the product we wanted despite delays from shipping containers, Covid and floods in the mainland. No one else will go to the lengths these two did to secure product.Pricing was good and Bill and Assiz were professional and did a great job of installation, accommodating our scheduling as well.IKEA cabinets are great quality using solid boxes and smooth glides. Most door front areManufactured in Italy so again quality is excellent.Our process started in October with a measure and design and our cabinets were installed first week of February. Dash of Modern was ready to move faster but we delayed due to Christmas and Family issues.Bottom line: We love our kitchen. Communication with the team was exceptional, cost was reasonable and workmanship was neat clean and solid.Couldn’t be happier!This team is professional and we highly recommend!

Bill was excellent!! I had a problem with adjusting my pantry doors. My wife and I had installed an IKEA kitchen and I couldn’t figure out what was going wrong with my pantry doors. I contacted him for advice or a service call to come help me. He asked for an email with pictures so he could have a look. He sent me back 2 pictures with circles around what he thought the problem was. I followed his advice and fixed the problem!!Thank you so much for your help Bill.Also, Bill was recommended by friends of ours who had him install an Ikea kitchen. They raved about him and his service.Again. Thank you!!Steve

Great response time and provided the delivery service required which Ikea could not do directly.

I have used the services of Dash of Modern for several years - from the basic Ikea pick up & delivery to the assembly and installation of storage all units, beds, dressers and bathroom cabinets. Service from start to finish has always been excellent.

I did not have a good experience with this company. I started in August and by the end of October still had no kitchen ordered. There were days and even a whole week between emails and then no response when messages were left for both Kristina and the owner Bill. I also asked for a product list so I could place the order myself and got no reply. I can understand when a business is busy but there is no excuse for this total lack of communication. This left me scrambling to figure out how to order a kitchen on my own. Fortunately it wasn't too difficult , it came in one week and delivery was cheap so I would recommend to everyone just do it on your own.I was charged just under $800 for this lack of service.

We were happy with the finished product, but the customer service was definitely lacking. The installer forgot to put all the plumbing cut outs in the cabinets, so when the plumber came to install the new appliances and sink he had to try and guess where the plumbing was and cut it out again. It cost us an increase in our plumbing bill for them to do the work (and it doesn’t look great as the plumber was using a hand saw on the inside of our new cabinets), but it was better than paying the plumber to come back a second time and then trying to chase the installer to come back and finish the job. When we went back to Bill at Dash of Modern requesting that he give us refund of the extra several hundred dollars we had to pay the plumber he refused. Then after haggling for a week or two he finally told us he would pay us $75. This doesn’t even come close to the amount it cost us (especially on a total installation cost of $3000 we pay him for the original cabinet installation). It then took me three emails to get him to actually send us the $75. We thought it would be an apology and an immediate refund when we sent the plumbing invoice, but what we got was a lot of excuses and a negotiation. The finished product is nice, but this company doesn’t seem to want to stand behind their work, very disappointing. It’s a good thing this only cost a a few hundred dollars, hopefully the rest of the work and the products last as I know Dash of Modern won’t back it up.

I’ve ordered through Dash of Modern three times now and they have consistently provided excellent service. Very friendly and helpful.

Right from first contact the team was fabulous. Quick to respond, in detail and with clarity. Deliver was on time and best of all each item was carefully placed inside our home and then individually checked off against our list. No surprises, nothing negative to say. Our only error was in not using Dash of Modern sooner and have them plan and install our kitchen. I would highly recommend them.

Totally great experience from start to finish! Bill was extremely patient and helped in both the base design and also the finishing touches to our kitchen. Didn't hurt that we managed to have some fun and joke around as well!! The guys that came out and did the work were top notch - polite, good workers, and made sure everything was right before they left. All in all, I would highly recommend Dash of Modern to help out with your reno! Well done, all of you.

5 out of 5 - easily. Dash of Modern's service is seamless, great value and their customer service is outstanding. I've worked with them on a number of occasions and they've 'always' gone above and beyond what I've needed to fulfill my orders with them. Nicole and her team are responsive and incredibly helpful with specific questions and requests. I highly recommend Dash of Modern.