Steed Cycles

Just moved to North Van and Steed came highly recommended and they did not disappoint. Brek took amazing care of us taking the time to find the right bikes, ordering what was needed and staying on top of everything. We bought two new bikes along with panniers and other items. All top quality, and installed perfectly. Awesome service and selection! Definitely recommend checking out Steed.

I can't say enough about Steed Cycles. I've been in there many times and everyone in there is always very helpful, but the last time I went in and bought a Garmin (bigger and better than my previous) Rob spent over an hour with me setting up all the screens the way I wanted, and syncing all of my gadgets on both of my bikes with it. I mentioned it was going to take me days to figure it all out, and he said no worries, let's get it all set up for you right now. Super impressed! Thanks Rob!

This is a neat bike shop with excellent customer service. I recently purchased my dream bike, a Santa Cruz Heckler, and Erdin went above and beyond to help make my purchase smooth and easy. If you are looking for a new cycle, stop in and ask for Erdin, you won’t be disappointed!

Happy to do a review of Steed, one of the best bike stores on the NShore. I’ve been shopping at Steed for a long time, on my third bike and so have met and worked with the most of the team there. Phil, Jay, Jeff and other have taken excellent care of me, and keep me coming back. Cool meeting Tom on a bike packing trip at the most remote pub on Vancouver Island! With my most recent e-bike purchase, Erdin was super helpful. There are times when it gets a little busy in there, but that’s a good sign! The latest addition, Stephen, seems to be settling in well…he definitely knows his stuff! One of the things I really appreciate about Steed is how responsive they are to email; other bike shops don’t respond and want you to come to the store, but as a professional working downtown, that doesn’t work for me. This makes doing business with them super easy. Thanks again, highly recommend Steed, see you again soon!

This was my first experience at Steed and I have to say that I will definitely be coming back! Being new to gravel biking, I was incredibly happy with all aspects of my experience from sales to after service to personalized touches on little things like accessories and follow up after my first 15 hour ride. Special shout out to Robert and Dominic for taking the time to really walk me and my wife through the process, the gear, things, to be aware of, and remembering the little details that I shared with them about our upcoming trip to ride in Kelowna. Highly recommend!

Had some braking issues and visit other stores, they were all too busy to even check on my bike.Visit Steed on a busy Sunday and Sam solved the problem in less than 5 minutes. Will be definitely returning whenever I need.Thanks!

Steed has great selection and stock! Erdin helped me purchase my first bike. He was very knowledgeable and helpful with finding the right bike for me. We tested it out and got it all ready for pick up end of day. Happy with my bike and definitely worth the drive to North Van. Their website was easy to use and showed exactly what was in stock.

Best service from any online bike shop in Canada or Europe I have used. Today they shipped out my Di2 charger within hours of my order. Seemed hard to believe really. 3 or 4 orders so far and all impressive service and delivery. Well done Steed team!

I made an online order of 2 fairly spendy bike specific stem and computer mount and goofed.The mount was incorrect, and the correct one was sold out.Somehow the staff located me the one little item needed to make my kit work and sorted me out.The incorrect part was returned and now my bike is dialed in.Above and beyond service for a customer at fault goof up.Thanks so much for your help!Pro's and then some!