SAAB of KW

We have been extremely satisfied customers and Saturn owners at this dealership for 20 years and everyone there has ALWAYS been extremely helpful and friendly. In particular Ron (Owner) and Deb (Service) go out of their way to ensure our experience and service is above and beyond. My son and I each just purchased used 2014 vehicles after GREAT experiences with the dealership that also left us with feelings of confidence and satisfaction.

A great experience. Very efficient. Ray, Christian, and Brian made certain it was the vehicle I was looking for - no pressure sales. They performed extra work before vehicle pickup as to ensure I was happy with the purchase. I had a seasoned mechanic look at the vehicle afterward and they stated that the vehicle is in practically new condition and very well maintained - purchase was a 2012 Forester. I will be sending friends and colleagues to purchase from Saab of KW.

It has been a little more than a month since I purchased my 2011 Edge Limited Edition from Saab of KW. So far so good.The service was excellent and they really pay attention to the every single detail. With very friendly and knowledgeable staff, my whole experience was very pleasant. Julian, in sales, was efficient, polite, helpful and a pleasure to deal with. Cindi in financial, very good at what she does and it was lovely to work with. She made the buying process so effortless.Overall, highly recommended dealer.

I met with Christian in hopes of buying my wife her dream car. He managed to keep the whole purchase a secret, even during a test drive with the kids. The dealership was even able to get the car ready for her actual birthday. Christian is a very kind young man who treated us well from the first visit on the lot and continues to check in with us to ensure we are enjoying the car. Saab of KW has been great to deal with and I would recommend the entire team to anyone looking for a new used vehicle.My wife LOVES the car.

We had the pleasure of dealing with Christian, Robert and Brian when we purchased our 2014 Volkswagen Jetta and I cant say how much we appreciate the hard work they put in to get us into this vehicle with under 24hrs notice. This team was absolutely outstanding to deal with and would return for our next vehicle purchase without a doubt. This dealership is the definition of first class service and we highly recommend them to anyone looking for a smooth, no pressure, no judgement transaction. Thank you once again for making us the proud new owners of our Jetta from Saab of KW!

I got an 05 Subaru Forester LL Bean from there and the vehicle is great, I love it! However the sales staff did not seem to know what they were doing because they mixed up the vehicle I bought with another Forester at first, and were giving me details about another one. Also the gas release lever by the driver seat was underneath carpet (not the matt, but carpet), which had to be removed so I could fill up the tank. I didn't think to ask about the gas door/cap, but that seems like something they should have been on top off. Great vehicle, but I was not impressed with the quality of service.

I don't have anything to say as far as the car goes, cause I haven't purchased it yet, in fact I'm here to see if the reviews here matched my experience, they definitely did... I dealt with Michael, who is easily not only the most knowledgeable and passionate about cars sales person I have ever dealt with, he is friendly, charismatic and went above and beyond letting me test drive different models, we even stayed until after closing talking about cars and sharing experiences.Even though I haven't purchased yet (Keyword: YET. Cause I'm definitely dealing with Michael again), I wanted to share this review as an assurance that this place is a great one to start looking, everyone from the receptionist to the sales people were super friendly. I cannot wait to finalize my purchase.

Five stars for doing business with Saab of KW over the last 8 years. The first time I stepped in I didn’t feel like giving them the full 5 stars, but it turned out they were just super busy that day. I am glad I gave them a chance. Since that time, my family purchased four vehicles from them and we have been using exclusively their service/garage for regular maintenance.I am a person who likes to research before investing in a vehicle, and at the end I always end up getting a good vehicle at a fair price at their location.The staff always gives me clear and unambiguous answers, without any aggressive sale tactics common at some other places.Keep doing good work!

I dealt with Jeff and Julian for the sale; both were knowledgeable and easy to deal with. We purchased a 2011 Infiniti; I had done a lot of shopping around, and these guys gave us a fair price for a solid vehicle. They exceeded my expectations when it came to resolving the cosmetic and wear items before and after the sale, and the service staff are top notch.I'll be coming back here for service.

This dealer went above and beyond my expectations. Dealers like this are far and few between. Even though I new what car I wanted when I came here. That being said, they had the exact car I was looking for and it was exactly to my standards. I honestly feel like the owner of this dealership is very trustworthy and I encourage others to buy here. Thank you for the great service. Grant and Brian thank you! Please excuse me while I try some of this delicious Royal Honey 100% Ontario raw honey I got here from Mr. Kraishnik...............yummm! it's as sweet as my new car.