Massage Addict

I had a great experience with Steve! Extremely friendly, super knowledgeable and was able to relax all my sore overworked muscles! The receptionist was very lovely, helpful and went above and beyond what I expected during my visit :)

Best services in the town. I went for prenatal massage. It was a great experience. The staff is very supportive. Already booked my next session.

Wish I could give zero stars... Horrible experience for my husband. Racism is alive and well in Kitchener which is no surprise. My husband was turned away from his first appointment and referred to as that man" and told he needs someone else. It's understandable that mistakes happen and if you don't provide the service he booked but there should still be common decency. After connecting to local Facebook groups it seems this is fairly common for this location.-Update- Oksana was the therapists name and from a very brief look around she is known for her unprofessionalism and rudeness towards customers."

I haven't been able to get a direct answer on booking an appointment. I emailed and explained the difficulty I have speaking on the phone. More than one person answers the emails and gave conflicting information, used my wrong name, and I've yet to be able to book an appointment. My emails have been answered out of order and I'm starting to wonder if I'll ever actually get to book. I found this clinic looking at the Rainbow Health Ontario website, and while the therapist I want to see may be safe, this clinic doesn't seem equipped to deal with queer and trans folks at all. I wasn't going to leave a review but when my lastest email from them was a response to an older email with more conflicting information I felt this was my only means of complaint.

Amazing experience! Booked a massage for the first time with Oksana for neck and shoulders and upper back, she is kind, respectful and receptive to your needs. I felt great after my massage and the pain was gone with just one session. The front desk staff is also very friendly, hassle free billing and payments. The rooms are relaxing and plenty of therapists to choose from. Overall, would definitely recommend for massages.

Great place for a message, ask for Raven if you have muscle or nerve issues,

I love the fact that Massage Addict is more than massage. Gayathri does my acupuncture, Heather does my Chiropractor treatments, and Ellen does my massage. All 3 ladies have worked together to help fix my shoulder issues. Each bring their expertise to help me. They are amazing & go above & beyond.

Caralyn is amazing! I had her for the first time today and she did a fantastic job on the sore muscles in my shoulder. Hands down the best massage I’ve ever received and the area feels better than it’s felt in years- even after physio therapy. I can not recommend her enough. She knows what she’s doing!

I had a session with Steven on December 29th and it was a very relaxing message. He was professional and kind. He was able to target my lower back muscles and help with my previous back injury. I would 100% recommend Steven.

Lani was great and did trigger therapy which really helped pain in my back. Thanks!