St. Amands Landscape Depot Inc.

I leave this review to get your attention and inform you at 11:35 Aug 5/22 Your driver travelling west bound on highway 20 prior to entering highway 406 south bound. Was brake checking me and when I was able to pass said driver also felt necessary to give me the finger.

It is the worst customer service. We needed someone to weigh our bags and to pay for them. It was enough time for that. The guy with name Marti delayed the weighing because first it took him time to bring the weighing scale, then to plug it in. When he set up the scale he said unfriendly you have one minute left" and in several seconds he said "you have only 30 seconds" and he added something that we would not have time to pay. Actually we felt that he was just mocking us showing that he is superior. Because of that we decided to leave but they closed the gate door to parking place. We asked them to open the door since we still had "30 seconds". But they didn't open the door pushing us to go around their yard. We don't like such attitude to customers."

Their customer service has been at an all time low this year. Rude, judgemental and unhelpful staff. Especially the receptionist on the phone. We order from them every week and now plan on using another company to supply our landscaping material. Just disappointing

Communication was okay! Large order was delivered in a timely manner on the same day

Purchased 6+ half loads of quad mix to top dress our lawns. Was assured the mix was 'as weed free as possible'. Within a couple weeks both our lawns were infested with quack grass. So very disappointed as the cost to eliminate it will be significant vs the savings we thought we were getting by purchasing from a landscape dealer. It's a neighbourhood eyesore & embarrassment, as neighbours ask what happened. Have never experienced this from previous years of top dressing.

Always a pleasure going to st Amands for anything we may need

Apparently they do not want to sell any merchandise. I attempted to purchase supplies to build a patio. Someone in the yard was very helpful(apparently the only one there) and quoted out all the material I needed. He told me he would hand it in and to call the office to place the order. The next business day i called the office and they had no clue what i was talking about and said i should come onsite. I came onsite the following weekend and talked to someone at the shed. They took my copy of the quoted material's and told me to call the office to order. Again next business day I called the office and they still don't know what I am talking about. The person at the office said they would get someone to call me back the next day. No-one called me back.

Stopped by the other day to view some of the stones. The staff is very knowledgeable and friendly. The selection and prices were good. I will definitely be ordering from them

Great product - terrible staff?I decided to try to order some large boulders for a new garden we’ve just put in because I heard the prices were good here. When I arrived a friendly employee asked if I needed any help and I informed him that I would for sure be making an order today and I just had to decide on which rocks I wanted. Then shorty after, another employee came over and followed me throughout the entire yard the whole time I shopped (just hovering behind me uncomfortably). When I finally turned to him and said “OK I have decided on which rocks I’d like to order.” He said “we are closed now you’ll have to come back tomorrow and place your order. We have no cashiers left.” It was only five after 5 PM and he had not given me any prior warning saying that they were closing soon and to put my order in before they closed. I was extremely upset to say the least as I was not pre-warned and getting these rocks into the garden is time sensitive due to other deliveries also coming for the garden. I even asked if he could tie a rope or hold tag on the 2 rocks I wanted to order so I could call first thing in the morning and place my order instead of having to go back again. The employee said “there are no cashiers left to take your info.” No apology, no customer service. I am extremely disappointed because they are local and they have great products but some of the staff was very unkind, uncomfortable, and unprofessional. As a local professional landscaper myself - I will never send my clients here in the future.

Very professional. They have always taken care of my business by having sod there when I've ordered it and the staff is excellent at loading it up for me. Very nice people. Would definitely recommend to other contractors.