Shoppers Drug Mart

Got my slip in the mail to come pick up my package. On the slip it said open till 21:00. Drove an hour to get there and showed up at 19:30 and the post office was closed. I guess the shut it down at 19:00 now?!?. Nobody could help me, they just smile and say sorry. Why wouldn’t they at least change the hours of operation on the slip. So angry at this place

I won't be returning to Shoppers Drug Mart again. After reading the reviews here, I also had a simply situation today. Now it seems like an ongoing thing here. I mostly buy all cosmetic from shoppers and collect my points but not this location. The cashier ask me if I need any help and I replied no thank you. She decided to followed me around right behind, I pick two cosmetics item. She told me that she can hold the item at the front counter for me. I reply no then she says are you getting anymore item. I have never expericene this so I was done! There was no customer space. I didn't even bother walking in the aisles. I paid and got out, then I notice there was a price error. Showed it to the Cashier Supervisor named Max. He doesn't apologies for the wrong advertisement. Instead, he tells me it was all placed in wrong and it happens!! He tells me I can return it. It was a $8 difference and it was no a big deal for him! I can't image how many people get Scammed here specially the elders without checking the bill!

I paid for an express envelope to mail a card and $50 of presents this Christmas, and gave both the filled out envelope and my letter with the $50 to the post office worker.Two weeks later, my envelope arrived where it was supposed to go, but it was empty. This means that my letter wasn't mailed and the post office lady specifically sealed my express envelope without the letter inside of it, despite having taken both from me.Christmas is a busy time of year, and I heard her telling other customers how busy it was for her personally, but in what world does that make it okay to do that?Whether this happened out of error, or someone wanting my mail, there are 7 other post offices in Kamloops, and I feel confident in saying that none of them would let this happen.

**UPDATE Feb 23 2023**- Security" at this location are openly impersonating licensed security personnel

Website says open at 8 am sun drove an hour to get there to find they are closed, with 2 different signs with 2 different times. Not Impressed.

Chronically under staffed. Don't offer canada post service if you can't provide it. Don't offer vaccine service if you can't provide it. Small town corner stores provide far better service than this massive chain. Replace post office Peggy, she isn't suitable for a public facing position.

Horrible customer service. Employees seem not to care or are under trained. Management needs to get off there chair and manage.

Do not get ur booster vaccine here! I arrived for my set time confused as where to check in or wait. I stood in line at the info kiosk patiently as there was a lady getting help. As soon as the lady was finished the employee helping her left the kiosk leaving me and others in line. I waited for 5 min still no help and decided to leave. I will never use this pharmacy again. This is very poor service.

This is the go to store/pharmacy in our neighborhood. I’m in there once a week usually, buying everything from milk to Milk of Magnesia. Always receive respect from the staff and the sales are great.

I'm leaving this pharmacy and I'm only posting this review so the dear woman who waited on me today knows that this is not because of her as she had some technical issues. Not her fault. She was a delight.My doctor called in my prescription yesterday, February 24th. I called prior trying to see if they had my insurance on file. I was unable to get through to the pharmacy. I went hours later to pick it up and was told that I now have to call in advance to have the order filled. I asked when this policy changed. I was told March 1st. I asked when was a good time to call because I was unable to reach someone. I was told 9am and noon were less busy. I said I'd be back tomorrow.I had a quick online doctor visit this morning that netted me another prescription to be filled. I called and again, no one answered. I left a voicemail around 10am asking for this to be ready at noon for pick up. My morning went long. I called at 12:30 to make sure voicemail was received. It was not. They are short handed today. Okay... went in anyway since I was enroute already.There were some technical issues as noted above but nothing I could not get over. My insurance was processed and I had a surprising out of pocket just under $40 for generic meds. I get my meds and walk to my car. These people charged me a dispensing fee for each of the three generic prescriptions, one of which was a boxed inhaler... Ridiculous and over the top.I will not be filling additional prescriptions there again.