Sobeys Extra Milton

Bought a slice of chocolate cake today. The cake base was stale and hard and frosting was fresh...disgusting.

One of the workers followed my son into the bathroom! My child is a minor. This is disgusting display of racial profiling and it needs to stop. Highly disappointed with the adult who committed this act. You should be ashamed of yourself. I will be contacting the correct authorities to discuss this matter. I don't think a grown man should be following young boys into the bathroom.

WOW… I’m at a loss of words due to how EXCEPTIONAL the customer service at this location is. I was helped by an employee with the name Theo and he left an impression that I will cherish for a lifetime. I recently moved from Brampton to Milton and let me tell you; if I ever got this level of customer service in Brampton, I’d have to pinch myself. Theo, who works in HMR, was exceptional at taking his time to help answer any and all of my questions, energetic and enthusiastic with everything he knew, and outlandishly charismatic. Clearly whoever trained him did an exceptional job because it got to the point where I was surprised to find out that he was not the manager of the store because of just how much he knew and cared for his customers.Additionally, cleanliness was NOT an issue. EVERYTHING from the Deli department to the checkout was tip-top.Also; the pharmacist who was working at the time (an Asian lady) was extremely helpful.Overall… the experience that I had today was enough to make me a customer for a LIFETIME. Thank you Sobeys for hiring and training such amazing, caring, and selfless people at your stores.

The bakery took my cupcake order weeks in advance, when I showed up to pick them up they said they just forgot. The staff member at the bakery was SO RUDE. Not apologetic casually saying she forgot and that’s that. I asked her to accommodate with the cupcakes they were making and asked if they could just do the same ones with plain icing and was flat out told no. I will never be ordering from this unreliable and absolutely disrespectful location and will tell all my friends and family the same.

Great store with great products,I noticed three things; after a few visits that needs attention for a quality store. First, the pastry needs to be more appealing and less sugary.Second , the roasted chicken not seasoned at all after two different purchases.Those two departments need to taste their product.Last thing the washroom. I don’t the last time it was cleaned.

This is really a great store, with awesome staff, but it’s the HS kids that ruin the shopping experience. Most (Not all) are rude, pushing past shoppers, swearing, running in the parking lot. I feel bad for the staff at this store. Avoid this plaza around lunch time, it is the absolute worst.

Ordered another cake from the bakery for daughters bday, and it's honestly why I buy my cakes there. Amazing work/detail, and the taste is great!!!!! And 100% affordable. Thank you bakery department team!

I would have given this place a 5 star but everything there is about .$50-$1.00 more expensive than No frill. I still shop here if I am in a hurry but for my bi weekly groceries I can’t afford to spend extra $50. I would rather drive 2 km further. I like that the store has everything well organized and less chaotic. I am all for a peaceful shopping experience. They have skip the line automatic carts that are fun! Their Deli items are really good, try them for lunch they are at a better cost than a restaurant. Good job in keeping the paper bags if people forget their own bags. I wish All stores do that.

One of the updated and nicer Sobeys stores I've been to, but maybe because it's a Sobeys Extra". Decor and layout is nicer than your typical Sobeys with better hot food

This review is for Grace from Bakery. Thank you for making my cake so beautiful! She listened to what I wanted and was very patient and accommodating. Thank you again Grace.