Audio Concepts

I bought a used vehicle with command start, after a year it stopped working. (New model vehicle) I originally went to ECHO audio where I was told the command start business (Solace) was no longer a company and I would need to get a brand new one installed and it would be over $1000.After contacting Gord, he told me to bring in my vehicle & was able to fix my command start within 15 minutes & it was only $80.The company I was told “didn’t exist” anymore by echo audio also very much existed.Highly recommend this local business!

From fort st john and I’ve been here twice to get remote start and subs/amps installed. Both times were great, somehow I keep forgetting the time difference between AB and BC, they accommodate me regardless. Approximately 3 hr wait, very quick and informative. I love how my little SUV sounds, I can start my vehicle from my phone. Affordable, in fsj I would’ve paid at least $500 more - they quoted my audio system and I chose what I wanted. Will probably return, and recommend to friends/family.

They helped me through my car starter problems over the phone so I didn’t have to go in to their shop and take time off. Nice to see there is still decent service for the product they sell. Thanks

Didn't really know what I wanted when I went in, just wanted to upgrade the factory system I had in a new to me '20 ranger,, these guys listened to what I wanted, didn't try to over sell me, and set me up with an incredible sounding system I love,the sub install looks fantastic under back seat, and amp was tucked away very clean, under passenger seat, and the sound exceeded my expectations for the money, thank you!!! Highly reccomend Audio Concepts!!

Awesome customer service from Gord, and Manny. So knowledgeable about the products they sell. This was my second truck I took in to them to get a stereo upgrade and alarm system/car starter put in. Told them how I liked my music and they set me up perfectly with the equipment I needed. I highly recommend them if anyone is looking to install new equipment or upgrade. Just go in and have a chat with them!!

On the recommendation of a friend, I went to Audio Concepts to discuss upgrading the sound system in my new Tacoma. I was really impressed with not only the technical knowledge of the staff, but also how friendly and straightforward they were. There was none of the typical salesmanship and up-selling going on, just a professional listening to me discuss what I was looking for, and explaining various options and giving their recommendations. I settled on a drop in plug and play set of Focal speakers, and sound dampening in the doors. They completed the install in a really timely manner, my truck came back to me with no evidence that it had even been touched cosmetically....but it sure sounded different! Kudos to Gord and his staff for helping me out, and understanding what I was looking for, while also giving me the option to upgrade later if I decide to go that route. As a business owner myself, I understand what it means to meet the needs of my customers, and what it entails to put their needs foremost, and I can say with confidence that Audio Concepts understands how to serve a new customer without all the high pressure sales nonsense. I'm really happy with the quality service, and recommend them absolutely.

Thanks for installing my drone box! We come almost every year is seems like with new vehicles and you guys have been nothing but amazing to me! Will always take my cars to you guys!! Love the work!

Normally don’t write reviews but not impressed with audio concept today. Had to change my battery in my vehicle which meant my command start wouldn’t work. Gave them a call and they said just bring it in and it will take a couple seconds to get it fixed. They did not mention I would have to pay a fee, I haven’t even had the command start for a year. Took them a couple seconds to set it up and charged me $105. Won’t be going back here again. After that happened I called around to other places and told them what happened to my command start and they said they wouldn’t have a charged me a dime to fix that quickly

Audio Concepts was a 10/10 for me. I worked with Brad over email as I live up north and then when i came to the shop and dropped the truck off he was very informative. I then was dealing with Steve the installer of my system who explained everything very thoroughly and then he showed me the system. I would HIGHLY reccommend this shop to anybody looking for anything to do with audio. Very knowledgable, informative, and a pleasure to deal with. Thanks again guys!! From an empty back seat to a wicked stereo system!