Innovative Autoworx Inc

I’ve taken all of my cars and trucks here over the years. From Lambos and Porsches to diesel trucks these guys and gals know wheels, tires and lifts/accessories better than anyone I have ever dealt with! They also stock more than any other shop I’ve ever used which is handy when I’m in a pinch and need something quickly.

I called off of a kijiji add. I was lost with rims for a dually. I was getting conflicting answers from every tire shop i called. Ryan answered my call in less then 5 minutes he explained what the best option was for what I wanted to do. He knew all the answers to every question I had. I placed the order at 1030am on Monday Feb 13 2022 got an email explaining there was an issue with my address as it's a po box. Called him at about 330 pm that same day and 15 minutes later I had a confirmation email about shipping. Now Feb 15 2022. 2 days later and I have my new rims! This company and the staff are absolutely amazing!there prices are more then fair. I'll recommend them every time! Thanks guys!!Jordy..

Decent job, little selection but when putting my old rims in the back seat threw them in and punctured a hole that is costing $1000 or more in repairs. Wish they took 2 seconds to not damage my brand new car.

Bought my new setup from them, product knowledge and communication was great. Install went well and I would consider using them in the future. I even came back for a full sized spare after my first visit.

Incredible experience dealing with this company and big shout out to Carrie with dealing with her and her expertise.Price, awesome looking rims, great winter tires and service definitely deserve 5+1 stars.Can't wait for spring to buy awesome rims and tires for off road options.

These guys were awesome! Have an 18 Durango, got the run around from other companies. Called them set a date n that was it. Staff was cool, price was awesome. Will definitely recommend!

Had a great experience ordering my tires. The gentleman was helpful, patient and knowledgeable. Everything was good, until it came time for delivery. My home address and payment address differ, but the invoice I received clearly shows them as different- so, shouldn’t be an issue, right? Wrong. The tires were shipped to my billing address, not my home address. I received a delivery/pick up notice from the shipper. So, I called to discuss with Innovative to see if they could help me out. Well, this is where my experience went downhill. Long story short, I was told that despite having the two address options on their website and clearly identified on the invoice that they could not help me and that they would not make the correction. I was told, “we pay more to ship them to you then you paid, so if you don’t want to go get them I’ll just cancel the order and refund your money. This is the easiest way to fix it”. He also admitted that “we have had this issue before”…Really? A $500 sale and you just want to walk away from it? Amazing customer service and quite the way to build that Profit and Loss statement! No effort to work it out. No “sorry we made a mistake”, no effort whatsoever. And I’ll assume no change to their website to avoid future issues- why do the right thing, right? That takes effort and thought!... So just beware, if your billing address differs from your shipping address they will ship it to your billing address even though it will clearly show your “shipping address”. Cause you just know the “gentleman” I spoke to today will do nothing to fix the issue. Talk about lazy. Talk about poor service. Never again…

Great to deal with! Definitely worth the call! Saved almost $1000 on my rims n tires going through innovative!! And yes, the set up was identical elsewhere as well.

A big thank you to Tyler"

Innovative Autoworx is always my first choice for wheels, tires, and exhaust, and aftermarket lights. New or old rides, always find somethin. Highly recommend even just for winter tires or all season swap. Staff value the business and their customers in my many years of dealing with them.